WM - Azusa Special Waste Services - Azusa, California

WM - Azusa Special Waste Services: Your Comprehensive Waste Management Solution

WM - Azusa Special Waste Services, located at Address: 1211 W Gladstone St, Azusa, CA 91702, United States, is a reliable and efficient provider of waste management services, garbage dump services, and recycling center facilities. With a Phone: 8555231347 and an easily accessible Website: wm.com, the company ensures seamless communication and customer service.

Exceptional Waste Management Services

WM - Azusa Special Waste Services specializes in offering a wide range of waste management services tailored to meet the unique needs of both residential and commercial clients. Their services include but are not limited to:

• Garbage collection and disposal
• Recycling services
• Hazardous waste management
• Bulky item pick-up
• Composting and organic waste management

Their commitment to excellence and customer satisfaction is evident in the 4.3/5 average opinion they have received from customers on Google My Business, based on 135 reviews.

Responsive Customer Service

One of the standout features of WM - Azusa Special Waste Services is their responsive and helpful customer service. According to customer reviews, the company's customer service team is readily available and willing to assist, ensuring that any issues or concerns are addressed promptly and effectively. This is reflected in the positive feedback regarding their service, with customers appreciating the ease of working with the company and the quick resolution of issues.

Container Replacement and Bulky Pick-up: Areas for Improvement

While the overall service provided by WM - Azusa Special Waste Services is highly regarded, there are a few areas where the company can improve. Some customers have reported difficulties in replacing trash containers, with delays due to a lack of available replacements. Additionally, while the company's bulky item pick-up service is generally praised, some customers have expressed dissatisfaction with the process, indicating that it could be made more efficient and user-friendly.

Commitment to Sustainability

WM - Azusa Special Waste Services is not just a waste management company; it is also a committed partner in promoting sustainability and environmental responsibility. The company's recycling services and organic waste management programs are testament to this commitment, helping to reduce waste sent to landfills and promote a cleaner, greener environment.

In conclusion, WM - Azusa Special Waste Services is a comprehensive waste management solution provider, offering a wide range of services, responsive customer service, and a commitment to sustainability. While there are areas for improvement, the company's positive customer feedback and dedication to excellence make it a reliable choice for waste management needs.

👍 Reviews of WM - Azusa Special Waste Services

Juli B.

5/5

For the most part we are happy with our trash collection. The only time we have had a real issue is when the container needed replacing and the ease or lack there of that it took to get them replaced bcz they were OUT of replacements for weeks.

Tom D.

5/5

great service and easy to work with. Customer service is responsive and you actually get a live body on the phone.

Yian 2.

4/5

Although overall the service is good, trash containers replacement and especially bulky pickups have been very unpleasant experiences.

Armando R.

5/5

My original trash cans green and recyclables needed replacing , from my original request the young lady was very helpful setting up this process, took a couple of weeks one was replaced the other repair ( lid broken ) , the truck drivers a courteous and friendly as they pass thru our street . Happy with our service from waste management.

Patricia M.

5/5

I find WM a reliable and professional service. I receive advance notice of changes in pickup date which is very helpful. I've also utilized their bulk pickup service and was very satisfied.

Kathi E.

4/5

I was billed many years for a large container when actually I had a small container. They only refunded me for 3 months. Also, I'm 78 and they said they have a senior discount. There is no retroactive years even though I've been a senior for many years. Haha. This senior discount isn't on their website. You just have to know about it.

ROXANNE V.

1/5

Bumped my bulk pickup the following week. Left a box of my bulk pickup because there was a tire(just found out it was not acceptable to them). They could have removed the tire on top of the box and haul away the box. How lazy could you get.

Dolen W.

5/5

They provide new containers very quickly. Brand new containers!

Juli B.

5/5

For the most part we are happy with our trash collection. The only time we have had a real issue is when the container needed replacing and the ease or lack there of that it took to get them replaced bcz they were OUT of replacements for weeks.

Scott T.

5/5

Waste management is easy to deal with. They’re always kind and helpful when you make phone calls with questions and those who pick up our waist are always accommodating.

Melad G.

1/5

They tricked customer to add recycle bin for a 4 unit property saying it is the new law.. while the law is for 5 units or more or if you generate more than 4 yards of waste each week.

Now They refused to stop the service asking for a city waver …….. fraudulent behavior

Tom D.

5/5

great service and easy to work with. Customer service is responsive and you actually get a live body on the phone.

Yian 2.

4/5

Although overall the service is good, trash containers replacement and especially bulky pickups have been very unpleasant experiences.