White Rock Center of Hope - Dallas, Texas

White Rock Center of Hope: A Beacon of Community Support

For those seeking a valuable resource within the Dallas community, the White Rock Center of Hope stands as a commendable non-profit organization and thrift store dedicated to providing essential services and supporting individuals in need. Located at 10021 Garland Rd A, Dallas, TX 75218, this establishment offers a unique blend of retail and charitable work, creating a positive impact on the local area.

About White Rock Center of Hope

The White Rock Center of Hope operates as more than just a retail space; it’s a vital hub for those experiencing hardship. Originally established to address the needs of the homeless population, the Center has evolved to encompass a broader range of support services. Their core mission revolves around providing assistance to individuals and families facing economic challenges, fostering self-sufficiency, and promoting dignity. The organization's success hinges on a dedicated team of volunteers and staff, all committed to making a tangible difference in the lives of others.

Key Features and Services

The Center offers a diverse range of services, reflecting its commitment to holistic support. Some of the notable features include:

• Thrift Store Operations: The Center’s thrift store is the primary source of funding for its programs. Donated clothing, furniture, and household goods are sold at affordable prices, providing accessible resources to the community.
• Community Outreach: They actively engage in community outreach programs, connecting individuals with vital resources like food banks, job training, and housing assistance.
• Resource Navigation: Staff members provide personalized guidance and support, helping clients navigate the complex landscape of social services.
• In-Store Shopping & Pickup: Customers can enjoy the convenience of in-store shopping and in-store pickup for their purchases.
• Delivery Services: Recognizing the challenges faced by some clients, the Center offers delivery services for larger items.
• Same-Day Delivery: For urgent needs, same-day delivery is available within a designated area.
• Accessibility Features: The Center is committed to inclusivity and accessibility. It boasts a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that everyone can readily access its services.

Location and Contact Information

The White Rock Center of Hope is strategically located at 10021 Garland Rd A, Dallas, TX 75218. For those wishing to connect with the organization, the phone number is 214-324-8996. The organization's website, whiterockcenterofhope.org, provides further details about their programs, services, and volunteer opportunities.

Customer Feedback and Reputation

The White Rock Center of Hope consistently receives positive feedback from its clients and the community. Currently, the Center has 234 reviews on Google My Business, with an impressive average opinion of 4.4 out of 5 stars. These reviews consistently highlight the Center’s helpfulness, compassion, and welcoming atmosphere. Customers frequently praise the affordability of the thrift store items and the dedication of the staff and volunteers.

Here's a brief summary of the feedback:

• Positive Aspects: Customers frequently commend the affordability of goods, the friendly and helpful staff, and the positive impact the Center has on the community.
• Areas for Improvement: While overwhelmingly positive, some reviews suggest opportunities to expand service offerings or improve the layout of the store.

Supporting the Center

Individuals interested in supporting the White Rock Center of Hope can contribute in several ways. Donations of gently used clothing, furniture, and household goods are always welcome. Financial contributions, whether large or small, are greatly appreciated. Furthermore, volunteering time and skills is an invaluable way to support the Center’s mission. Credit cards are accepted for all purchases, making it easy to contribute to their cause.

Conclusion

The White Rock Center of Hope exemplifies the power of community collaboration and compassionate service. It’s a valuable asset to the Dallas area, providing much-needed support to individuals and families facing economic hardship. With its small business model, dedication to accessibility, and commitment to its mission, the Center continues to make a significant and lasting difference. Visitors are encouraged to pay a quick visit to experience the welcoming atmosphere and explore the diverse selection of items available. The Center's dedication to its community is truly commendable.

👍 Reviews of White Rock Center of Hope

Nina C.

5/5

This is a hidden gem of a thrift store in East Dallas. I go here weekly and the staff has to be the friendliest people I know. The store is always quiet, clean, and very welcoming. New items are added daily if not throughout the day! They have the best selection of dinnerware, glassware, and vases. Hands down! The furniture is always stunning and reasonably priced too. Get here early because it goes fast! The best part is the money goes straight to a good cause to feed and support the community with a food pantry, clothes closet, financial aid and more. Donate here. Shop here. It truly makes a difference!

Angel Y.

5/5

I love visiting this thrift store and supporting their cause. They always have a wonderful selection of items.

Clothing is usually a great price, however, homewares are a bit overpriced- I suspect a lot of Google images, eBay listings, etc. are used to price homewares.

Veronica M.

1/5

About 1.5 weeks ago I stopped by (I am a frequent shopper as in I go multiple times a week) I grabbed a couple of items and 2 cameras that were in their box they were priced at 1.00 (both boxes had MULTIPLE 1.00 price tags all over the boxes) and Eileen was help another lady check out and Eileen said these cannot be 1.00 and took them to the back and said they have to get priced differently. She didn’t come back with the cameras and didn’t say anything I had to ask her if she was getting them priced or was she just not going to sell them to us? She said oh I can get them priced the male manager came back out and said they were 10.00 each. Which is fine I still bought both cameras but I think it’s very rude to just take something to add another price just because one of the workers is not happy with the price it originally has. At the end of the day they priced the items and it is supposed to be a thrift store not a consignment or resale shop.

I’ve also had issues were the manager Diane has physically snatched a pair shoes out of my hand and said they were not for sale when they were actually out on the racks. And if anyone wonders why you cannot find many items like before Diane arrived she is a reseller and takes the items from the store and resales them on Poshmark. I have personally seen her drop of packages at the post office and I found she Poshmark and found items from the store on her Poshmark.

Marion H.

5/5

Lovely staff and very helpful. Was given lots of food for my family. Thank you guys so much!! ❤️

M V.

1/5

Called and called to make an appointment and their open and they literally sit there and ignore calls, the main lady in charge she ignores calls to plus rude. I’m a single mom.Diane main lady at this organization is rude and picks and chooses who she wants to help plus Racist! And they all rude!

J V.

1/5

This was my favorite thrift places, to escape and look around at the great stuff. Until it wasn’t because of a female volunteer greeting my daughter and I with a terse “Ladies we don’t allow drinks in here!” on a busy Saturday morning. I’ve been there a thousand times with my drink in hand because there are no signs enforcing this rule. Spoke to the director that confirmed these are not their rules. Which tells me the volunteer was irked by our presence. For a ministry this does not set a good tone. Especially in a world where we need more kindness than negativity. Be careful how you behave you never know what anyone is going through. Character is everything.

Shayla E.

1/5

I have applied for help with my utilities twice and never received a response. Which is crazy being that you have to send them a picture of your ID, social security card, etc. I’m assuming that they help who they want to, per the reviews.

Elise I. T. A.

3/5

Nice clean store with items well sorted and displayed. The staff was friendly and helpful. The only drawback is that prices are very high for a thrift store. If you're looking for bargains, this isn't the place.