Valley Hope of Parker - Parker, Colorado

Crystal W.

Unethical, discriminatory, unwillingness to teach or coach people to correct their actions. Unrealistic expectations. Violation of rights for medical attention. Miscommunication between staff. Documentation that is not consistent with reality. Intimidating. Not consistent in how Consequences are administered. Fear based. Punitive consequences opposed to learning or the therapeutic. Allows other clients to be present in rooms they are not assigned to during a room search regardless of private protected information being visible.

Will be reaching out to Kansas office. Will also be taking legal action. Looks like years ago this was an amazing program. Very sad that people have lost site of what rehab should be and are to lazy to put in the work on people who take patience and understanding. They would rather kick them out than do their job and help.

As a response to your response, I haven’t try to reach out. And make a formal complaint which I will pursue further. Unfortunately, it looks like keeping correct. Documents is really not a priority. Either as the only response I’m getting is no ROI was signed. Which is a total lie because he went to the desk, signed an ROI and that’s how I got a director to even call and talk to me which I have. The conversation recorded you guys are just stonewalling me. I have never seen a treatment facility at this level of unaccountability or lack of follow through I emailed the email that you put in your response. That’s who keeps saying there is no ROI

Lilli

So I was already out of detox at this time but i was going through some mood swings from my medications so I was needing time alone so I was offered to rest in one of the open detox rooms. I wake up and one of the nurses gave me attitude because I didn’t come out for meds and she “was trying to page me for 2 hours” when there isn’t an intercom in the room so I couldn’t hear it. Her and I had a back and forth moment. like girl. I also felt pressured to talk about my mom with my counselor I understand it’s the whole thing but when I did I then was called “a child” for crying I also didn’t like how we can’t really relax in the bed we had to do stuff every 5 seconds it felt like. The food was good tho.

Kim A.

I was at PVH nearly 7 years ago (2017) and it changed my life. As other reviews have alluded to, Recovery is what you make of it. You have to do it for YOU, nobody else. If you come in with a closed mind and aren't truly ready and willing to be clean/sober, you're not going to benefit from any form of rehab center, outpatient program, or community support (AA, NA, CA, Celebrate Recovery, etc...)

When I entered PVH, I was desperate to stop drinking and using. I was willing to go to any lengths for my sobriety. Therefore, the treatment and programs were invaluable.

The staff truly want to help and most are recovering from substance abuse themselves. This, along with my peers helped me feel like I wasn't alone in wanting to get healthier.

Again, if you're not ready, nothing is going to help. But if you truly want to get clean/sober, and are invested in learning solutions (to addiction as well as everyday life), PVH is a fabulous place to start!

Sam R.

Apparently they will act like everything is ok one moment, the they tell your wife that she is getting discharged and needs to be off the premises by 3:00. And no one can tell her or me why. There were plans made with counselors and everything seemed to be going fine. GREAT COMMUNICATION BETWEEN CARE TEAMS AND PATIENTS LOL .....

Jodi F.

This place does not care about the whole person and if you break their minor rules they will kick you out. They expect perfect behavior for someone struggling with addiction and give no help with behavior issues. If you're not a perfect person going into recovery, this is not the place for you. Parker Valley Hope, please consider looking at the WHOLE person and not just your rules. You have probably set my loved one on a journey of destruction instead of recovery.

Why

Was told I would be kicked out without notice
because I Don't talk to much. Horrible, don't recommend at all

Chu C. E. R.

I just left Parker Valley Hope. I couldn't have went to a better place. The staff are so loving and so professional. I thought I was going to a place where rude nurses would be shoving medication down your throat. I was wrong. Everyone, from the nurses, counselors, kitchen staff, admissions, directors, and even the lady from Kansas that stayed on the phone with me and called me back the next day to make sure I was okay. She helped me make sure I went to Parker Valley Hope.

Almost everyone left a different person. It's not a cure, though. It's up to us to use the tools and what we've learned to push forward in "Life on life's terms".

I highly recommend this place. I wish the best for everyone. God bless us all. With that, I'll take another 24.

Love y'all, always,

Jesus

Going to drop you guys a couple of stars. I don't know what is up, but, I feel abandoned from this program after leaving. I'm still sober from my DOC. I haven't received no e-mails from what I signed up for. I've called the facility and others related to the facility and I feel like they are avoiding me. I'll be going to get my cup for my year of leaving that place. Don't even know if they'll even invite me to speak.

If they are just leaving you hanging, like me, don't give up the fight. Fight for your sobriety. You're worth it, even though many people may not want know how you are doing.

Michael B.

Awesome place. I highly recommend to anyone looking. Its clean good food and they treat you like a human not just a number