Union Station Homeless Services - Pasadena, California

Union Station Homeless Services

Union Station Homeless Services is a renowned non-profit organization located at 825 E Orange Grove Blvd, Pasadena, CA 91104, United States. The organization has been dedicated to providing a range of services to help homeless individuals and families regain control of their lives and achieve independence. Their telephone number is 626-240-4550 and their website is unionstationhs.org.

Their specializations include offering career guidance services, operating an employment center, managing a homeless shelter, and implementing a low-income housing program. Union Station Homeless Services aims to provide comprehensive support to those in need, addressing both their immediate and long-term needs.

Some additional points of interest include that Union Station Homeless Services is a woman-owned organization. They also offer wheelchair-accessible parking and entrances, ensuring that their services are accessible to all individuals, regardless of their physical abilities. Furthermore, they operate as a transgender safe space, providing a welcoming and inclusive environment for all individuals seeking their assistance.

With a total of 27 reviews on Google My Business, Union Station Homeless Services has received an average rating of 3.4 out of 5 stars. Reviews highlight the organization's attentive, helpful, and patient staff who go above and beyond to assist those in need. The staff's friendly and supportive attitude is often praised, creating a welcoming atmosphere for all clients.

Overall, Union Station Homeless Services is a dedicated and compassionate organization that works tirelessly to support homeless individuals and families in regaining control of their lives and achieving independence. With a range of specialized services and a commitment to accessibility and inclusion, Union Station Homeless Services is an invaluable resource for those in need in the Pasadena area.

👍 Reviews of Union Station Homeless Services

Hector Y.

5/5

Very attentive, helpful and patient.
A shout out to the Phone Receptionist *whoop*whoop🥳, I believe I had the pleasure of speaking with Vee & Amy.
Very Good and Simplistic walk through of the waiting process for a call back on any vacancies of shelters in LA area. Assuring and hospitable attitude towards a complete stranger goes a long way. THANK YOU.

PAGE I.

1/5

Holly St. care coordinator's should not! be contacting clients at inappropriate times such as their non related work hours. It's unprofessional.When they reach you it's not even anything that important.
Please retrain these individuals to be consistent in kindness and considerate.There are also individual case managers/ care coordinator's that like to talk over the client while still speaking. How is that effective communication? Please upper management, address these issues.

Onlyfor J.

1/5

They hire private security and they terminate their contract with the stupid reason. Their agency does not have professionalism and work ethics because they get funding from Lahsa. Same one has to look through their Union Station. They are not a service provider.

Marty M.

1/5

Another one of the CEOs schemes to siphon money for the taxpayer. Resigned from congress for inappropriate behavior.

Charlene G.

1/5

I am currently in a shelter threw Union station I've been a client for 6 months, now suddenly I need to move locations, they have no reasons for why but I have been given a verbal update that every person needs to relocate, from my understanding I should have been given some kind of written statement and some time to prepare to move.

Erica V.

2/5

Trust some of the staff faculties (Watchers day/night I call them) favorites certain people, certain Staffs wash their laundry for them while the client (person)ain't doing anything, some becomes chummy chummy (Very close) in the office with certain clients (person's ). Be prepared to get sicknesses here too they will place you in a room in the middle of the night while other people who passed it on to you don't receive it at all. Nobody Respects Nobody even if you keep urself (if your friends with them/not).Some of the Staffs or Watchers give certain people a pass to do as they want while other's are obedient to obey by the rules. The WATCHERS WON'T CARE NOR HELP YOU IF YOU HAVE ISSUES WIT H ANYBODYThe service here SUCKS they can't Really help you to get Permanent Housing because they can not provide a Notice nor Vouchers like they use to to back then to back your words you up with Rental Services that they supposedly provide.If you people like more info you can look me up. Please send Prayers 🙏 Thank You.. Nor Respect

Linda M.

5/5

Union Station has given me peace when I was about to lose it they have helped me so much especially in my time of need shelter is very important when you have children and the program has compassion and are not afraid to show it i really don't know where i would be if it wasn't for Union Station Irwindale and my consulting team Sam Johnathan. Mary Jessica jasmine wow how amazing you are.thank you i owe you a lot and one day I will repay you for your hospitality God bless you all

Belinda D.

5/5

We were living in a motel and my husband just started a new job but didn't make enough for an apartment or weekly rent for motel. My mother just passed also so we had no where else to go and I didn't want my autistic son living in a tent in the streets so I heard of this place through 211 and was the best decision I made. They gave us a place to sleep. Also help us get a place to live with the help of door of hope. Thanks Union station pasadena.