The Salvation Army of Lubbock - Lubbock, Texas

The Salvation Army of Lubbock: A Beacon of Hope

The Salvation Army of Lubbock, located at 1111 16th St, Lubbock, TX 79401, serves as a vital resource within the Lubbock community. This established non-profit organization, functioning as a church and a comprehensive social services organization, is dedicated to assisting individuals and families facing various challenges. With a strong commitment to compassion and practical support, The Salvation Army offers a wide range of programs and services designed to promote self-sufficiency and improve the overall well-being of its constituents. The facility’s accessibility, including a wheelchair accessible entrance and wheelchair accessible parking lot, underscores its dedication to inclusivity and ensuring everyone can access the assistance they need.

Contact Information: Phone: 8067659434. Website: southernusa.salvationarmy.org.

Key Services and Programs

The Salvation Army of Lubbock offers a diverse portfolio of support services. These often include, but aren't limited to:

• Emergency Assistance: Providing immediate aid to those facing hardship, such as food assistance, clothing, and shelter resources.
• Case Management: Dedicated case workers work closely with individuals to develop personalized plans for addressing their specific needs. This individualized approach is frequently highlighted in positive feedback, with many users praising the support provided by staff such as case worker Troy, who is described as ‘incredibly kind and helpful’ and demonstrates a genuine concern for the people they serve.
• Substance Abuse Rehabilitation: Offering programs and support for individuals struggling with addiction, promoting recovery and a path towards a healthier life.
• Youth Programs: Providing after-school activities, mentoring, and other resources to support the development and well-being of young people.
• Senior Services: Assisting senior citizens with meals, transportation, and companionship, ensuring they can maintain their independence and dignity.
• Financial Assistance Programs: Helping families with utility bills, rent, and other essential expenses.

The organization’s structure is designed to efficiently allocate resources and maximize the impact of its services. The Southern USA Salvation Army region, of which Lubbock is a part, contributes to a network of support that extends far beyond the local community, demonstrating a commitment to broader outreach.

Community Feedback and Reputation

The Salvation Army of Lubbock consistently receives positive feedback from those it serves. A significant number of 208 reviews on Google My Business reflect a general sense of gratitude and appreciation for the organization’s services. The average opinion is 4/5, indicating a high level of satisfaction among users. Testimonials frequently emphasize the compassionate and supportive nature of the staff, recognizing the pivotal role they play in assisting individuals navigating difficult circumstances. One common sentiment highlights the dedication and genuine care exhibited by staff members, particularly case workers, who are viewed as reliable and empathetic guides.

The feedback suggests a culture of genuine care and a commitment to empowering individuals to overcome challenges. The collaborative approach between staff and clients, as evidenced by the emphasis on personalized case management, appears to be a key factor in the organization's success. The accessibility features further underscore the organization’s dedication to serving the entire community with dignity and respect.

Resources and Information for Visitors

Individuals seeking assistance from The Salvation Army of Lubbock should be aware of the following:

• Eligibility Requirements: Specific eligibility criteria may apply to various programs and services. It’s advisable to contact the organization directly to determine if an individual qualifies.
• Application Process: Applications for assistance are typically handled by case workers who will assess needs and guide applicants through the process.
• Hours of Operation: The Salvation Army typically operates during standard business hours. It’s recommended to check the website or call ahead to confirm operating hours.
• Donations: The organization relies on donations to support its programs and services. Donations can be made online through the website or by mail.

The Salvation Army of Lubbock stands as a valuable asset to the Lubbock community, offering a multifaceted approach to social welfare. Its dedication to compassion, combined with its comprehensive range of services and commitment to accessibility, makes it a trusted resource for those in need. By providing a supportive environment and practical assistance, The Salvation Army empowers individuals to build a brighter future.

👍 Reviews of The Salvation Army of Lubbock

Michael N. N.

5/5

If you're in need. Can follow simple rules . Have a plan to improve your life..... Then you can't ask for better than the staff and facility at Lubbock salvation army. Can not say enough about case worker troy! An incredibly kind and helpful man who truly seems to care about his work and the people it involves. Always in my prayers. Thank you!!!

Dan

1/5

You know, community members GIVE items to Salvation Army so that this organization can further their cause and it is run so poorly. I called to donate several good pieces of furniture. Was told a pick up would be today. No follow up call to tell me they weren’t coming. I take time out of my day to be here. I call back and what am I told? “Oh, I just asked director and we are a week behind. Won’t be for another week.” Why wasn’t I told this in the first place? No apology? Nope. Just poor management and employees who don’t care.

Abel C. J.

5/5

this is a homeless shelter the salvation army at this location. Make sure also if you get a chance to get baptized because it can be that you are born of the spirit. “That which is born of the flesh is flesh and that which is born of the Spirit is spirit”. thank you Jesus. also if you have kids to get them baptized.

Michelle O.

1/5

My boyfriend and I went to come here for dinner we got stranded in Lubbock and had nothing to eat but when we finally got let inside we got turned away for dinner cause we weren’t a resident !!! When we asked if there was anyware else to go eat she has no idea of any other resources .

Kerry C.

5/5

The Tokens of Hope program changed my life. I came to the Sally, hopeless and homeless, but with the amazing guidance, support, and emotional experience that Tammy, Vanessa, and program director Erica provided, I am leaving a woman who rich in spirit, employed, confident, and surrounded by a group of amazing people. The staff goes above and beyond. They are kind, compassionate, and are all people who genuinely care. I am grateful for the people who created this safe environment and it's given me the opportunity, tools, and confidence to be my true self again. I've gained employment, friends, and strengthened my family relationships at home, and in the community. I am grateful all day. It feels very good to be proud of myself again. Ty for giving me strength and courage, and sharing in this joyful time in my life. Ill always remember Zach for letting me in and giving me a place to sleep. Truly God's working through the staff and residents here and his grace is poured out daily. Ty Tammy, and Vanessa (y'all are a great team)

Kimberly M.

5/5

These employees, all of them are saints! I am fortunate enough to be a resident here,( the are only 10 beds available), because there are so many who get passed over, there are just not enough resources in Lubbock for the amount of homeless people, that being said the employees have to deal with so much stress as I'm sure they are and yet they have a level of professionalism mixed with extreme kindness and empathy towards us that is what makes this experience so rewarding and lasting going forward. Tammy Garcia is my case worker and I have to give all me respect and appreciation to her as she is patient and godly with me which has been exactly what I have needed at this time in my life, my whole attitude toward life and living a better one is now engulfed with hope and joy because of the genuine heart of this beautiful woman, I love her and all of the employees here at the Lubbock shelter and I ALWAYS will.
Thank you William Booth for your heart and foresight so many years ago, you would be so proud of the legacy you have left for us.

Durin B.

4/5

Good intake. Breakfast and dinner at 7am and 5pm. Men's shelter check in is 6pm mon-fri. Separate showers for during the day. Clothing vouchers. This building is just west of the men's building that is west of the kitchen and women's shelter.

I G.

1/5

The Salvation Army's approach of enabling homeless individuals with drug addictions to sustain their habits while neglecting other essential needs is deeply problematic. This allows drug addicts to exploit the system, leaving little to no funding available for those genuinely in need. It is disheartening to witness a family with five children living on the streets, only to be met with laughter and denial when seeking assistance from the Salvation Army. The presence of drug addicts outside the organization, armed and intimidating, further exacerbates the situation, making it nearly impossible for anyone to access the help they require. If resources were not wasted on individuals who show no desire to improve their circumstances, there would be more funds available to address the root causes of homelessness and prevent it altogether. It is crucial to redirect our efforts towards effective solutions rather than perpetuating the cycle of homelessness.