The Retreat at Alameda Assisted Living & Memory Care - Phoenix, Arizona

Iris Arachne

I am an activities programmer for The Retreat and when I tell you this has been the best environment to not only work, but to feel welcome is all you need to know. I have never loved a job as much as I love this one, and I know that you would too. The staff, higher ups, etc. all make The Retreat so wonderful. There’s high communication, they work with you on your schedule, but they have high standards. I completely respect the way they approach their staff, the residents and more. You won’t be disappointed to work here, nor will you be disappointed in staying here. This is the place to be.

Debbie Lipko

Not sure about the assisted living side, but when I took a tour of the memory care facility I was not impressed. First thing I noticed was there wasn't a lot of natural sunlight coming in. My husband and I were given a tour and I just wasn't impressed at all. Just seemed dark, dingy and very sad. It actually gave me a sick feeing in my stomach even thinking about putting my mom who has dementia there. It was so very depressing. People eating along at a dining table, one old guy shuffling back and forth with a hospital gown on. I wouldn't put anyone you love in their memory care center. I ended up with a group home for mom and it is wonderful. Much better choice than that place.

Mignon Woodruff

My mother has been at Retreat for over a year now. The personal care and medical technicians are amazing!! Their compassion, patience, and care of the residents shows in the many smiles I see on the residents faces when I’m there. The care givers jobs are not easy yet I’ve observed they have ready smiles and a “Hello” for people they pass by.

The food is good to great with varied healthy offerings, comfort food, and yummy desserts. On holidays the menu includes special seasonal offerings and the facility decorates the dining area creating a festive environment. They even have weekly happy hours, sometimes live music or some other interactive events keeping the residents engaged.

The Activities Director is high energy and creative. There are baking and art classes, off property field trips, mild exercise classes and of course bingo among other activities that focus on keeping the residents social and mentally stimulated.

Now, the business side of things. David, the Executive Director, has been communicative and a pleasure to work with. His Leadership mentality vs. Manager is reflected in the positive attitudes and good work exemplified by his staff. The different departments meet regularly to share information and observations of every resident so they have a clearer picture of their situation. There appears to be low turnover of staff (not just the managers) which is a credit to the environment. It would not surprise me if there’s a high burn out rate for caregivers.

Make no mistake, this is a business and there are ups and downs, and people have good days and bad days. People with dementia or Alzheimer’s are not easy to work with sometimes. This group of people handle it with grace and perseverance when things get rough, and keeping the residence safe and as happy as possible is always their main goal.

I highly recommend The Retreat at Alameda.

Abril Escareno

Worst people to work for. HR lady is rude and hostile, she yells at employees for asking questions instead of being helpful. They mess with your sick time and pto. If you’re thinking about working here, think again. As in regards to the care staff, they’re incompetent. Management doesn’t do much to educate and train employees. The caregivers they do have don’t care about the residents and providing the best quality of life. ED doesn’t advocate for residents or employees. Just a bad place full circle.

Cindy Morgan

I have been looking at assisted living communities to move my Mom. As we know this is a such an important decision and we have settled at The Retreat at Alameda and will be moving her in this month. Why was this the choice, many reasons. It is a smaller community, with amazing apartments and the care team all are the exact people you want taking care of your loved one. I have been dreading this day and now I am actually looking forward to it. Thank you Chloe for being so helpful! 🙂

Bella Bella

This place is not a place to work if you’re looking for an employment. PTO/SL they mess around with your hours. They rehire abusive employees they rehire people that don’t care about their residents no calls no shows. Poor management and communication absolutely NO communication. They have unprofessional staff and fire people without any warning. Any medical leave or emergency leave they fire you and tell you by ED-David you are a mistake to the company. HR-Penny really really bad with communication best not to leave messages she will never get back to you nor the RCC’s Rianna-RCC & Rhiannon-RCC, as well to the nurse-Caral & ED-David. Good people they fire bad people they rehire. Most staff don’t care to much gossip go around mainly by RCC themselves to employees and they say no gossiping mainly it comes from the RCC’s themselves. Always short staffed they need staff but let them go. Staff work there do steal from residents but get away with it they don’t do anything about it no harsh punishment. To much lies after lies and staff always on their phones. You get write up for no darn reason even if nothing happens on your shift. Many people that gets to know the place they quit. Don’t waste your time complaining to CEO they won’t do anything about it. Whole management is messed up. They really need a good company to run this place and I don’t think it will happen. Don’t get me wrong this place could do better if they had the right people, company, staff, nurse. Right now the nurse-Caral is running the place pulling the strings. She is the one hiring not ED-David is just a follower his not capable of doing his own job at all. His bad for the company. All employees need to be replaced before anything gets any better. AL medtech’s are not responsible they leave medication in residences room most of them have dementia and Alzheimer’s. No care in the word. Staff don’t help each other they argue among themselves to get things done. If that’s place you can handle than good luck.

Vincent

My mom never had the opportunity to move in as she passed away a few days before her move in date in late January. That sad news aside, I want to say how wonderful, thoughtful, and helpful Nicole and Chloe were in the steps up to and including the tour and preparing an apartment for my mom in their assisted living section. They were polite and professional. Nicole and some members from the nursing staff even visited my mom when she was at the rehabilitation facility.
I was very impressed with the Retreat, and my mom was very excited about moving in. I wish of course that events were different and I was talking about how she loves it there right now…alas, the process to move in is all I can say, and it was very good.
Even after my mom’s passing, the Retreat called us to check in and wish us well. We appreciated that very much. Thank you!!

Betty DeWitt

I absolutely love working here. I’ve been in senior care for 20+ years. And I can say hands down this is one of the best places I’ve worked. Management are so caring and understanding.