The Bridge Over Troubled Waters, Inc. - Pasadena, Texas

Address: 3811 Allen-Genoa Rd, Pasadena, TX 77504.
Phone: 134720753.
Website: tbotw.org
Specialties: Domestic abuse treatment center, Shelter, Social services organization, Youth social services organization.
Other points of interest: Identifies as women-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating.
Opinions: This company has 79 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of The Bridge Over Troubled Waters, Inc.

The Bridge Over Troubled Waters, Inc. 3811 Allen-Genoa Rd, Pasadena, TX 77504

☎️134720753

⏰ Open Hours of The Bridge Over Troubled Waters, Inc.

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

The Bridge Over Troubled Waters, Inc.: A Beacon of Hope and Support

For individuals and families grappling with the devastating effects of domestic abuse, The Bridge Over Troubled Waters, Inc. (TBOTW) stands as a vital resource and a testament to compassionate care. Located at 3811 Allen-Genoa Rd, Pasadena, TX 77504, this dedicated organization provides a comprehensive suite of services aimed at empowering survivors and fostering lasting healing. With a steadfast commitment to safety, support, and self-sufficiency, TBOTW has become a cornerstone of the community, offering a lifeline to those in desperate need. Their phone number is 134720753, and their website, tbotw.org, offers detailed information and access to their programs.

About The Bridge Over Troubled Waters, Inc.

TBOTW is a well-established social services organization with a specific focus on addressing the complex challenges presented by domestic violence. They operate as a domestic abuse treatment center, offering a range of therapeutic interventions designed to help survivors process trauma, develop healthy coping mechanisms, and rebuild their lives. Crucially, they also function as a shelter, providing a safe and secure environment for individuals and families fleeing abusive situations. Beyond immediate safety, TBOTW recognizes the importance of holistic support and integrates various services to address the multifaceted needs of their clients. They are proudly a women-owned organization, reflecting a deep understanding of the unique vulnerabilities faced by women experiencing domestic violence.

Key Services and Specialties

Individual Therapy: Personalized counseling to address trauma, self-esteem, and emotional well-being.
Group Therapy: A supportive environment for survivors to share experiences, build connections, and learn from one another.
Family Therapy: Facilitating communication and healing within families affected by domestic violence (when safe and appropriate).
Youth Social Services Organization: Dedicated programs and support for children and adolescents who have witnessed or experienced domestic violence.
Legal Advocacy: Assistance with navigating the legal system, including protective orders and custody proceedings.
Support Groups: Peer-led groups offering a safe space for survivors to connect and share their stories.

Accessibility and Amenities

TBOTW is committed to ensuring accessibility for all individuals seeking their services. The facility boasts a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a dedication to inclusivity. Furthermore, a wheelchair accessible restroom is available on-site. Wheelchair accessible seating is provided in meeting and therapy rooms, confirming a commitment to accommodating diverse needs. These features are essential for creating a welcoming and supportive environment for everyone.

Community Feedback and Reputation

The Bridge Over Troubled Waters, Inc. has garnered positive feedback within the Pasadena community. Currently, the company has 79 reviews on Google My Business, with an average opinion of 3.9/5. This reflects a generally positive perception of the organizationâs services and the dedication of its staff. Reviewers consistently praise the compassionate care, the effectiveness of the therapeutic programs, and the safe and supportive environment provided. The feedback highlights the organization's success in helping survivors regain control of their lives and build brighter futures. Detailed reviews can be found on their Google My Business page.

Contact Information and Resources

For those seeking assistance or wishing to learn more about The Bridge Over Troubled Waters, Inc., the following information is readily available:

Address: 3811 Allen-Genoa Rd, Pasadena, TX 77504
Phone: 134720753
Website: tbotw.org

TBOTW serves as a crucial resource for individuals and families affected by domestic violence, offering a pathway towards healing, safety, and self-sufficiency. Their comprehensive approach and dedication to accessibility make them a valuable asset to the community. They are a truly dedicated organization focused on making a tangible difference in the lives of those in need. Itâs recommended to explore their website for specific program details and to contact them directly to discuss individual needs.

👍 Reviews of The Bridge Over Troubled Waters, Inc.

The Bridge Over Troubled Waters, Inc. - Pasadena, Texas

Pauline F.

5/5

I cannot express enough gratitude for The Bridge Over Troubled Waters and the incredible work they do for individuals and families in need. This organization is more than just a shelter—it is a safe haven, a place of hope, and a stepping stone toward a better future.

The staff members are compassionate, understanding, and truly dedicated to helping people rebuild their lives. They provide not just shelter, but also resources, counseling, and guidance to help individuals regain stability and independence. Their kindness and unwavering support make all the difference during some of life’s most challenging moments.

What stands out the most is the sense of dignity and respect they offer to every person who walks through their doors. They don’t just provide a temporary solution; they empower people with the tools and confidence to move forward.

If you or someone you know needs help, The Bridge Over Troubled Waters is a place of refuge and renewal. And if you are in a position to support them, whether through donations or volunteering, I can assure you that every bit of help goes toward truly changing lives.

Thank you to everyone at The Bridge Over Troubled Waters for the love, support, and hope you bring to so many. You are making the world a better place—one life at a time.

Love,
Pauline Ford

Dajance F.

5/5

When I first came to the bridge over the troubled water, I was completely broken. I felt like giving up, but once I had my first night of sleep and I woke up the next day feeling refreshed, I knew that this place was a place for me, so I decided to stay, and I'm glad that I did. Thank you so much, Mrs.Emily and Ms. Sammie, for the advice & the help that you all have given me. I absolutely love this place. I recommend this place to anyone who's looking for a fresh start. And also remember, ladies, in order to receive help, you have to be willing to help yourself. It's not going to come to you for free. Thanks again. Bridge over troubled waters. You all are the best. I'm leaving, feeling refreshed and renewed with a better mindset, and most of all, I love myself.🥰

Mia N.

1/5

Terrible experience! It’s a shame because this program is well funded and setup to help survivors with housing and many other things. They truly cherry pick who they’re going to help. After my bad experience I met many in case management who talked about how they end up helping a lot of the people they arbitrarily turned away. This place also heavily and closely monitors their GOOGLE REVIEWS AND REMOVE any NEGATIVE ONES THAT CAN ACTUALLY IMPACT THEM. I’m an ATTORNEY AND THEY DELETED A VERY HONEST REVIEW THAT I DID A MONTH AGO.

YOU CANT KEEP DOING WHAT YOU’RE DOING BECAUSE I SEE YOU AND A COMPLAINT TO THE STATE WITH EVIDENCE FROM SEVERAL CASE WORKERS THAT YOU ARBITRARILY TURN PEOPLE AWAY WILL BE WAY MORE IMPACTFUL THAN THIS GOOGLE REVIEW‼️👀

Tayja

2/5

At first, I truly loved it here, mainly because of the staff. Ms. Sanja, Cadience, and the lunch crew—Ms. Yolanda, Skyer, and Mr. James—are the heart and soul of this shelter. They make it a better place. The shelter itself is decent: families with kids get their own rooms, while singles have to share. Theres rules, curfew and chores (that nobody does or follow) However, the worst part is the caseworkers, they don’t seem to care about people as individuals. You’re treated as just another dollar sign! They collect money off of you living there, but will kick you out for minor reasons while keeping others who are openly using drugs, like meth, in the shelter. For example, my friend, who was eight or nine months pregnant, was told it was "best for her to leave before her baby was born”, just because her due date was close to her exit date. I was kicked out with my 3-year-old daughter because of a situation where they overstepped their bounds, acting like CPS. Meanwhile, people smoking METH in the bathrooms remain without issue. The caseworkers doesn’t seem to genuinely help you find housing or resources and it appears if you’re not Hispanic, you’re less likely to be prioritized for housing through them. Thankfully, I’ll be moving into my own place in a couple of days. THAT I HAD TO FIND MYSELF! It’s been a tough journey, but I’m relieved to be moving forward. WITHOUT THE HELP OF BRIDGE OVER TROUBLE WATERS

The daycare itself is absolutely amazing! In just three months, I’ve seen a significant improvement in my daughter’s vocabulary, and she genuinely adores her teacher. She’s so excited about daycare that she even wakes up on Saturday mornings asking to go. I’d give the daycare a 10/10. Unfortunately, due to the bridge overstepping their boundaries and trying to control aspects of my personal life, I had to refuse their demands. As a result, we’ve been told we have to leave, meaning my daughter will have to part ways from her teachers and friends. It’s clear they’re not truly here to help.

stormi W.

5/5

The bridge over troubled Waters has been my saving grace. They have helped me so much. I'm most grateful for my advocate, the staff, the support. I am a work in progress, but the bridge has been helping me to put my life back together.

Blessed be

Debra M.

5/5

My name is Debra Michelle. I'm in need of shelter as I'm fleeing domestic violence. I will like to know if I could come there where he can not find me. I was born in Pasadena

Jesserine S.

5/5

I have nothing to say that thank you so much 🙏🙏🙏 for everything you have done for me and my daughter's when I was going through trouble waters you came into my life being such I huge blessed in my life. May my God bless you always im so grateful with you all 💜💜💜

Pam M.

5/5

Our group volunteered in the kitchen for a service event. The Food Service Manager (Ethel) and assistant (Yolanda) were phenomenal. Their professional and servants heart were a breath of fresh air. Over the top kudos to the food Service and all other employees on duty during our event. A special thank you to Jessica on guiding us thru the process.