Pine Needle Mountaineering - Durango, Colorado

Pine Needle Mountaineering: A Comprehensive Guide

Address: 835 Main Ave, Durango, CO 81301

Phone: 9702478728

Website: pineneedle.com

About Pine Needle Mountaineering

Pine Needle Mountaineering, located at 835 Main Ave, Durango, CO 81301, is a respected sporting goods store that caters to the needs of outdoor enthusiasts in the region. Established with a passion for mountaineering and adventure, this small business has been providing top-notch equipment and services to its clients for years.

Specialties and Services

The store specializes in a wide range of outdoor gear, including climbing equipment, backpacking essentials, and technical apparel. Their expert staff is well-versed in helping customers find the perfect gear for their specific needs and preferences. In addition to their extensive product selection, Pine Needle Mountaineering offers in-store pickup, onsite services, and even same-day delivery options for added convenience.

Accessibility and Inclusive Environment

Pine Needle Mountaineering is committed to creating a welcoming atmosphere for all customers, regardless of their background or identity. The store boasts a wheelchair-accessible entrance and parking lot, ensuring ease of access for those with mobility concerns. Moreover, Pine Needle Mountaineering takes pride in being an LGBTQ+ friendly establishment, fostering an inclusive and open-minded environment for all visitors.

Customer Reviews and Testimonials

With an impressive average rating of 4.7/5 based on 108 reviews on Google My Business, Pine Needle Mountaineering has clearly made a strong impression on its customers. Many reviewers commend the store's knowledgeable and experienced staff, particularly mentioning the exceptional custom boot fitting services provided by Loraine. One satisfied customer even noted how Loraine was able to resolve their daughter's blister issues, something more expensive shops in Summit county were unable to achieve.

Another notable aspect of Pine Needle Mountaineering's customer experience is the store's commitment to providing quick and efficient service. Many visitors appreciate the establishment's ability to cater to customers who are simply looking for a brief shopping trip, without compromising the quality of assistance and advice they receive.

Payment Options

For added convenience, Pine Needle Mountaineering accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring that customers can easily complete their purchases with their preferred payment option.

Conclusion

👍 Reviews of Pine Needle Mountaineering

Steve S.

5/5

Had a custom boot fitting with Loraine. She was amazing! Very knowledgeable and experienced. She was able to fix my daughter’s blister problems that more expensive shops in Summit county were not able to. Highly recommend!

Dietrich W.

5/5

After snowboarding all my adult life I recently decided to buy a backcountry/touring ski setup. Not knowing anything and being slightly overwhelmed by the comparitively complicated ski gear, I went to Pine Needle for some help getting boots fitted and getting the right kind of skis and bindings. The employees there were super helpful and not at all condescending the way some shops can be with newbies. They got me sorted out on all fronts and now I'm ready to go do some chill touring away from the crowds.

dylan A.

5/5

I was searching for a shoe for a big hike this summer and had someone go above and beyond - they were helpful, knowledgeable, and incredibly generous with their time. Awesome customer service - can’t recommend enough. Support your local outdoor shop!

Carl B.

5/5

The knowledgeable staff went out of their way to help my wife select her first set of Nordic ski equipment. Due to her small stature the poles needed to be custom cut, and that got done in just a few days.

Jamie M.

5/5

Customer service was impeccable. We brought kids in while shopping for snow weather gear and they were very understanding of kids being kids which made for an easier experience for us all around.

John G.

1/5

They lost two customers today.. I witnessed the ski tech berate a customer who had a binding rip out of his ski. The conversation was about how the ski manufacturer (Icelantic) said the failure was due to improper mounting. The ski tech said it was the fault of the customer for having tele bindings mounted on this ski (?!?). Yet you are the one who took this customers money to mount this ski in the first place? Anyways, I witnessed the employee yell at and berate the customer for his “dumb decision” to mount this ski with this binding and refuse to help. The help that should have been offered is to install Quiver Killers or other binding inserts to increase the pull out strength of the binding mount. This was not offered. Frankly the behavior witnessed was inappropriate and uncomfortable for me and other shoppers to overhear. Unfortunate. They lost more than just that one customer today…

Courtney P.

5/5

Went in for a ski boot sizing and Trevor was incredible! So knowledgeable and professional and helped me figure out the best boot for my foot/activity. Thanks!

Lenka D.

5/5

Excellent outdoor gear store in downtown Durango. Growing up in the area, it was (and continues to be) one of my family's go to spots for everything from gifts to gear repair.