Little Rock Office of Child Support Enforcement - Little Rock, Arkansas

Address: 322 S Main St #100, Little Rock, AR 72201, United States.
Phone: 5013715400.
Website: dfa.arkansas.gov
Specialties: Government office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Toilet, On-site parking, Paid multi-storey car park, Paid parking lot, Paid street parking.
Opinions: This company has 98 reviews on Google My Business.
Average opinion: 1.7/5.

📌 Location of Little Rock Office of Child Support Enforcement

Little Rock Office of Child Support Enforcement 322 S Main St #100, Little Rock, AR 72201, United States

☎️5013715400

⏰ Open Hours of Little Rock Office of Child Support Enforcement

Monday: 8 am–4:30 pm
Tuesday: 8 am–4:30 pm
Wednesday: 8 am–4:30 pm
Thursday: 8 am–4:30 pm
Friday: 8 am–4:30 pm
Saturday: Closed
Sunday: Closed

The Little Rock Office of Child Support Enforcement (OSE) is a vital government agency dedicated to establishing and enforcing child support orders within Pulaski County and surrounding areas of Arkansas. Located at 322 S Main St #100, Little Rock, AR 72201, United States, the office plays a crucial role in ensuring that children receive the financial support they are entitled to. Individuals seeking information or assistance with child support matters can readily contact the office at Phone: 5013715400. Further details and resources are available on their website: dfa.arkansas.gov.

Key Services and Responsibilities

The OSEâs primary function revolves around managing the entire child support process, from establishing an initial order to enforcing existing ones. Hereâs a breakdown of the services they offer:

Establishing Child Support Orders: The office assists parents in obtaining legally binding child support orders through mediation, legal proceedings, or voluntary agreements.
Locating Parents: A significant portion of the OSEâs work involves locating non-custodial parents to ensure they fulfill their financial obligations.
Payment Enforcement: If a parent fails to pay child support as ordered, the OSE employs various enforcement methods, including wage garnishment, tax refund intercept, and suspension of licenses.
Modification of Orders: Life circumstances change, and child support orders must sometimes be adjusted to reflect these changes. The OSE facilitates the modification process.
Payment Plans: In certain circumstances, the OSE can work with parents and custodial parents to establish manageable payment plans.
Delinquency Management: The office diligently manages cases involving overdue child support payments, prioritizing collection efforts.

Location and Accessibility

The Little Rock OSE office is strategically located to serve the community effectively. The physical address is 322 S Main St #100, Little Rock, AR 72201. Recognizing the importance of accessibility, the office offers several convenient features:

Wheelchair-Accessible Car Park: A designated parking area is available for individuals using wheelchairs.
Wheelchair-Accessible Entrance: The entrance to the office is designed to accommodate individuals with mobility limitations.
Toilet Facilities: Accessible restroom facilities are provided.
On-Site Parking: Convenient parking is available on-site.
Paid Multi-Story Car Park: A paid multi-story car park offers additional parking options.
Paid Street Parking: Paid street parking is also available in the vicinity.

Customer Feedback and Reviews

The Little Rock Office of Child Support Enforcement currently holds 98 reviews on Google My Business, reflecting a range of experiences. The average opinion is 1.7 out of 5 stars. While the average score indicates areas for improvement, itâs crucial to acknowledge that individual experiences can vary significantly. Some reviewers have highlighted challenges with communication and processing times, while others have praised the officeâs dedication to enforcing child support orders. It is recommended to contact the office directly to discuss specific concerns and explore available resources. The available reviews offer valuable insights into the current service levels and potential areas for enhanced customer satisfaction. The feedback is being actively monitored and used to improve operational efficiency and client support. Further investigation into the specific concerns raised in the reviews would provide a more nuanced understanding of the challenges faced by clients.

Contact Information and Additional Resources

For immediate assistance or to learn more about child support services, please contact the Little Rock OSE:

Address: 322 S Main St #100, Little Rock, AR 72201, United States
Phone: 5013715400
Website: dfa.arkansas.gov

The Arkansas Department of Finance and Administration (DFA), which oversees the OSE, provides a wealth of information and resources on their website. Parents seeking clarification on their rights and responsibilities, or those needing assistance with establishing or modifying child support orders, are encouraged to visit the DFA website or contact the Little Rock OSE directly.

👍 Reviews of Little Rock Office of Child Support Enforcement

Little Rock Office of Child Support Enforcement - Little Rock, Arkansas

Lauren

1/5

Horrible office. No response for over a week until i happened to get ahold of someone. Not enforcing my case but getting charged for 'enforcement'. I have never spoken to my own case worker. They wont let me. Ex is incarcerated for raping my oldest and so now he isn't responsible for his youngest. This place is a JOKE.

shana B.

1/5

I filed in 2020 my child's father has a job files taxes and has an LLC in this state and it's 2025 and they still giving me the run around talking about they can't find him go to his job at uams while he back there cooking. These ppl are very stressful can send paperwork always loose it blame it on you never update you on your case or call back better yet that's if you can get your case worker on the phone!!!!

Brittany K.

1/5

I took a year and a half for my case to finally be pushed through to a judge. My case worker kept lying to me and almost closed my case even though I had turned in everything that was asked of me.

Alexis P.

1/5

I called to talk to my case worker and the rude lady at the front office tried to argue with me about MY CASE 🤔 very unprofessional when I asked to talk to my case worker or to have him call me she put me on hold for a few minutes then rude hung the line up also I have NEVER talked to ANY of my case workers and i continue to ask to have them replaced and still have heard absolutely nothing

Christina O.

1/5

I wish there were an option to give ZERO stars. This is the most unprofessional establishment I have ever witnessed. The case workers are always ‘out’ and do not return your calls. My husband’s ex-wife opened up a case on him and instead of doing their research to see whether or not he was negligent in paying his child support, they simply ‘took her word for it’ and decided to open up a case stating that he hadn’t paid a dime since their divorce when he had actually paid over $18,000.00 in less than two years and had only missed a couple of payments due to emergency situations that had occurred! What kind of program is this state running and how is it allowed to operate in this way?! After a letter was sent to his place of employment to try and automatically withdraw payment from his earnings, he contacted the office of child support immediately to let them know that he had been paying child support for two years and had only missed a few payments. He was and has remained incredibly gracious and has even tried to assist them however possible in an effort to help correct THEIR error. This case was opened back in DECEMBER and since then, my husband has sent every documentation they have requested and even requested a formal hearing (back in February) when nothing seemed to be happening. Since then, they STILL haven’t communicated or given him any updated information. Because they are not doing their job, the government has now withheld his passport and our federal taxes. He should be 100% paid on ANY and ALL child support he owes. How is this allowed? Should we take legal action at this point? We are open to any and all advice at this point because our lives are being directly affected and his employer is still receiving at least two letters a month. This MUST stop!

Kristi W.

1/5

My daughter is 19 years old and her father still owes over $40,000. I asked them for monthly updates for 16 years and most of the time, the response “You just have to wait until he gets pulled over” or we’re working on taking his DL away (over 10 times). I have never seen a Child Support department that cares less.

A T.

1/5

Why would the OCSE send me an invoice but not discuss it with me. I wrote a letter for appeal hearing and a request for my file on November 15, 2022. I called almost every week since. We'll have someone call you. One call the receptionist told me that her supervisor denied my appeal. I told them I need a letter, it's not right and I never signed a form stating I will pay for their services. Nothing, no calls, no letter. I called today, February 21,2023, I was told to pay it and they would send my request for information to the department. Mr. Patrick Johnson, Supervisor got on the phone and told me that I was told several times that they would not discuss the fees and he was hanging up now 😕WOW! Stop wondering why people go postal😠

Ragen M.

5/5

Can we talk about Ron for a second? I called and he knew I needed guidance and was confused. He was so polite and kind. Went above and beyond, and gave me more info than anyone has to help me navigate this very confusing journey of trying to receive child support. Thank you so much Ron!