La Familia Counseling Service - Hayward, California

Serenity P.

If your not Hispanic get ready to be brushed way under the rug. It took 3 months just to get a therapist assigned to call me to do an intake for my child. Then the therapist did call within the two week time frame like the staff member said. The therapist told me to call her back I call back she forwards my call. I call back two days later rings until voicemail in which I left a voicemail. Here a week and a half later still no call back. This place should be investigated for profiling and favoritism for Hispanics only. It seems to be agencies that have Hispanic names in the title or their main population Hispanic only want to help Hispanics that's so wrong. Every child is a child and no matter what race should be helped. My child been through a lot of trauma and really needs a therapist but look how this place treats their clients. That's not right at all. I hope their hearts are warmed up to accepting all caring for all and providing service to all.

EASG S.

The technician’s there are good but the time to get your results back from lab it is awful 4 to 5 days. Do you need to know if you have covid after 5 days Probably not but that’s how their lab works

Sally C.

Bad experience.... If you change your process today, that's you, it's not fair to turn people away. Bad customer service, bad attitude....

I have proof to show what your site tell us to do, and your staff needs to understand how to properly handle the situation.

Maribel Z.

Muy mala no te dan bien informacion d lo q uno nesesita saver👎👎👎😡😠

Niki M.

Jose O.

Giselle M.

Sharon A. F. R.