HomeTrust Bank - Morristown Main - Morristown, Tennessee

HomeTrust Bank - Morristown Main: A Comprehensive Overview

For individuals and businesses seeking a reliable and customer-centric financial institution, HomeTrust Bank – Morristown Main stands as a commendable choice. Located at 120 Evans Ave, Morristown, TN 37814, this branch offers a comprehensive suite of banking services coupled with a strong commitment to community support. Reaching them is effortless via their dedicated phone line at 4235868421, or by exploring their website at htb.com. HomeTrust Bank specializes in Bank services, providing a stable and secure platform for all financial needs. Furthermore, they operate as a prominent Mortgage lender, assisting clients in achieving their homeownership aspirations, and function as a convenient ATM provider.

Key Features and Amenities

The Morristown Main branch is designed with accessibility and convenience in mind. It boasts a Drive-through facility, streamlining transactions for customers on the go. Individuals with mobility concerns will appreciate the Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a genuine dedication to inclusivity. Beyond these practical features, the bank’s physical space is described as possessing a beautiful and charming facilities, contributing to a positive and welcoming experience for all visitors.

Customer Service Excellence

A significant strength of HomeTrust Bank – Morristown Main is its exceptional customer service. Feedback consistently highlights the bank’s willingness to go above and beyond to assist clients. Specifically, staff members like Brittany and Patty Taylor are frequently lauded for their proactive support and dedication to ensuring customer satisfaction. Patty Taylor, in particular, is frequently cited as an extremely efficient and kind banking account manager, embodying the bank's commitment to personalized service. Individuals like Allison also report receiving great service, successfully accomplishing their financial objectives. The bank fosters an environment where employees are described as kind and always willing to help, creating a truly supportive atmosphere for customers. This dedication extends to charitable donations, exemplified by assistance in meeting deadlines, suggesting a commitment to community welfare. The ease with which clients can resolve their needs reinforces the bank’s dedication to building lasting relationships.

Positive Customer Feedback

The HomeTrust Bank – Morristown Main branch enjoys a strong reputation, as evidenced by its 26 reviews on Google My Business. The average customer opinion stands at an impressive 4.5/5, a testament to the consistently positive experiences reported by its clientele. While specific details from individual reviews aren't repeated, the recurring themes suggest a high level of satisfaction with the bank's services and staff. The commitment to efficient service, coupled with a welcoming environment, consistently contributes to a favorable perception among customers. The bank’s responsiveness to client needs, as demonstrated by staff members’ willingness to assist with charitable donations, further solidifies its reputation for reliability and community engagement.

Contact Information and Website

To connect with HomeTrust Bank – Morristown Main, customers can utilize the provided contact details: Phone: 4235868421. For more information about their services, loan products, and community involvement, visitors are encouraged to explore their website: Website: htb.com. The website offers a wealth of resources, including account information, online banking options, and details about mortgage financing.

👍 Reviews of HomeTrust Bank - Morristown Main

arnold B.

5/5

Awesome support! Helped me handle a charitable donation to meet the New Year deadline. Brittany went out of her way to ensure my visit was successful.

Alejandro P.

5/5

Hometrust Bank is perfect, has the most beautiful and charming facilities. The employees are kind and with willingness to help always. Patty Taylor is the best banking account manager ever, kind and extremely efficient.

Scotty W.

1/5

Worst bank in Morristown. It's went downhill since the name change. They closed my account without my knowledge and stole the money I had in my account.

Stan S.

5/5

I received great service from Allison. Accomplished all I needed to do.

Art R.

5/5

Great bank never have to wait in line extremely clean inside unlike the banks that we have in South Florida everyone here speaks English.

Alice S.

5/5

The service was great and the lady was very helpful and nice.

Michael D.

5/5

Everyone at Home Trust Bank is very respectable and very nice people. Banking is always easy and fluid and it’s a pleasure doing Business there. I have been a customer for many years and I intend to stay with Home Trust.

Rebecca L.

5/5

Mary Ruth at Home Trust Bank is such a wonderful person. She is extremely passionate about what she does and genuinely cares about her customers and the community.