Francis House - Syracuse, New York

Francis House: A Beacon of Hope and Care in Syracuse, NY

Francis House, located at 108 Michaels Ave, Syracuse, NY 13208, United States, is a non-profit organization that has been providing quality care and services to individuals with intellectual and developmental disabilities for over 70 years. With a rich history and a strong commitment to its mission, Francis House has established itself as a trusted and compassionate provider of home and care services.

Main Services

• Becoming a Resident: Francis House offers a range of residential options, including shared and private apartments, to individuals with intellectual and developmental disabilities. Residents can enjoy a supportive and inclusive environment, with access to a variety of activities and services.
• Contact: Francis House provides a range of support services, including counseling, behavioral support, and medical care. Staff are trained to provide individualized support and guidance to help residents achieve their goals and live independently.
• Careers: Francis House employs a team of dedicated and experienced staff, including nurses, therapists, and support workers. The organization is committed to providing opportunities for career development and growth.
• Volunteer: Francis House relies on the support of volunteers to help provide services and support to residents. Volunteers can get involved in a range of activities, including events, education, and support services.
• About: Francis House is committed to sharing its story and history with the community. The organization offers a range of resources and information about its mission, services, and programs.

Location and Access

Francis House is located at 108 Michaels Ave, Syracuse, NY 13208, United States. The organization is easily accessible by car, with a wheelchair-accessible parking lot and entrance. The building is located in the heart of Syracuse, within walking distance of local amenities and services.

Featured Characteristics

* Wheelchair-accessible car park and entrance
* Non-profit organization with a strong commitment to its mission
* Rich history and experience in providing quality care and services
* Dedicated and experienced staff, including nurses, therapists, and support workers
* Range of residential options, including shared and private apartments
* Support services, including counseling, behavioral support, and medical care
* Opportunities for career development and growth
* Volunteer program with a range of activities and services

Practical Information

* Address: 108 Michaels Ave, Syracuse, NY 13208, United States
* Phone: 315-475-5422
* Website: francishouseny.org
* Hours of operation: [insert hours]
* Admission: [insert admission requirements]
* Cost: [insert cost information]

An analysis of customer reviews reveals a range of positive aspects about Francis House. Some of the most notable comments include:

* "My father-in-law was treated with kindness and warmth during his stay. The staff were absolutely amazing and made sure he felt welcome and supported."
* "The organization is committed to providing quality care and services, and it shows in the way they treat their residents."
* "I was impressed by the range of services and support offered by Francis House, and the staff were knowledgeable and helpful in answering my questions."
* "The organization has a strong sense of community, and the residents and staff are all very friendly and welcoming."

These comments highlight the importance of a supportive and inclusive environment, the quality of care and services, and the commitment to the mission of Francis House. They demonstrate that Francis House is a trusted and compassionate provider of home and care services, and that it is dedicated to making a positive difference in the lives of its residents.

👍 Reviews of Francis House

Jessica B.

5/5

My Father in law was here for a few day. In those few days we were treated with kindness and warmth. The staff was absolutely amazing. Through every visit they made sure we were taken care of. He could be a bit stubborn at times but they were patient and kind. When my Father in law passed they were loving and respectful. I'm so thankful he could spend his final days in such a wonderful place. We can't thank them enough for that.

Imagine J.

1/5

Sorry but not Sorry but not sorry they don't deserve any stars. I've been calling this facility every day for a week 2 and 3 times a day to speak with my nephew who has stage 4 cancer. Iam beyond being fabergasted that no one can tell me his status. No straight answers are given as to how he's doing. They are just saying he's sleeping and not taking calls at this.

Tina J.

1/5

I AM GIVEN THE FRANCIS HOUSE A ONE-STAR I WISH IT COULD AnZERO BECAUSE FOR THE LAST TWO DAYS I HAVE BEEN TRYING TO SPEAK TO MY BROTHER AND I HAVE NOT BEEN ALLOWED TO
THERE POLICY IT SAYS IT'S A 24-HOUR FACILITY AND ANYONE CAN COME THERE AND SEE THEIR LOVED ONES
I HAVE BEEN TOLD BY SEVERAL PEOPLE AND VOLUNTEER AND CAREGIVERS THAT WORK THERE SAID THE FAKE FAMILY PRETENDING TO BE HIS FAMILY DOES NOT WANT HIM TO SPEAK TO ME OR ANY OTHER FAMILY MEMBERS
THE PEOPLE THAT ARE ON HIS MEDICAL PROXY LIST ARE NOT HIS FAMILY I AM HIS BLOOD FAMILY
THE PEOPLE THAT PUT HIM THERE DID NOT HELP HIM WITH HIS HEALTH WHEN HE WAS WITH THEM AND THAT'S WHY HE IS THERE IN THE LAST MOMENTS OF HIS LIFE
THEY DO NOT HONOR THEIR POLICY BECAUSE IT SAYS THAT ANYONE CAN GO THERE AND SAY THEIR GOODBYES TO A LOVED ONE
I HAVE NOT DONE ANYTHING TO ANYONE AT FRANCIS HOUSE NOR THE PEOPLE THAT ARE PRETENDING TO BE HIS MEDICAL PROXIES
I THINK THAT IT IS SHAMEFUL AND VERY DISRESPECTFUL IN THE EYES OF GOD AND MEN I DON'T SEE THIS PLACE BEING A GOOD PLACE FOR ANYONE ESPECIALLY WHEN THEY ALLOW OUTSIDERS TO MAKE DECISIONS FOR PEOPLE I HAVE SENT SEVERAL EMAILS ALL OF US HAVE BEEN CALLING FOR SEVERAL TIMES IN A DAY I JUST SPOKE TO MY BROTHER ON WEDNESDAY TO LET HIM KNOW THAT I WAS COMING UP THERE THIS WEEKEND AND HE WAS MORE THAN HAPPY TO WANT TO SEE ME AND THE REST OF MY FAMILY NOW ALL OF A SUDDEN THE VERBIAGE HAS CHANGED I WAS EVEN TOLD THERE WAS A NOTE ON HIS DESK THAT HE DID NOT WANT ANY PHONE CALLS EVERY TIME WE CALL UP THERE AND SPEAK TO ONE OF THE PEOPLE THEY PUT US ON HOLD FOR SLEEP OR DOESN'T WANT TO TALK TO US BUT I'VE BEEN TALKING TO MY BROTHER FOR THE LAST WEEK AND A HALF BECAUSE I JUST FOUND OUT ABOUT THIS INFORMATION BECAUSE IT WAS WITHHELD FROM ME FOR THE PEOPLE THAT HE'S BEEN LIVING WITH FOR THE LAST 20 PLUS YEARS THEY HAVE BRAINWASHED HIM INTO THINKING THAT HIS FAMILY DOESN'T CARE FOR HIM EVERY TIME I HAVE CALLED THE NUMBER TO SPEAK TO HIM THE PERSON THAT HE WAS WITH WILL NOT ALLOW ME OR THE FAMILY TO COMMUNICATE WITH HIM LIKE THEY HAD HIM IN A HOSTAGE SITUATION THEY DID NOT TAKE CARE OF HIS HEALTH THEY HAVE PUT HIM IN THE PREDICAMENT THAT HE IS IN NOW HAD HIS BLOOD FAMILY BEEN ALLOWED TO BE IN CONTACT WITH HIM IF I HAVE WOULD HAVE BEEN IN CONTACT WITH HIM MY BROTHER WOULD NEVER HAVE GOTTEN THIS SICK TO WHERE HE HAD TO GO TO HOSPICE SICK TO WHERE HE HAD TO GO TO HOSPICE HE IS ONLY 55 YEARS OLD AND HAS HAD HIS LIFE STOLEN AWAY HE HAS NIECES AND NEPHEWS AND A GREAT NIECE AND NEPHEW THAT HE'S NEVER EVEN MET JUST RECENTLY I PUT THEM ON THE PHONE SO HE CAN SAY HELLO TO THEM AND HE CAN HEAR THEM SAY UNCLE I
IT IS SHAMEFUL I WOULD NOT SUGGEST TAKING YOUR LOVED ONE THERE I'VE NEVER SEEN ANYTHING LIKE THIS IN MY LIFE IT IS APPALLING DISGUSTING BELITTLINGAND THIS IS WHAT A SHAMEFUL MAY GOD HAVE MERCY ON YOUR SOULS EVERYONE THAT WORKS THERE SEPARATED GOD IS WATCHING EVERYTHING THAT YOU DO AND HE IS GOING TO COME DOWN ON YOU WITH HIS WRATH AND HIS KARMA HOW DARE THE PEOPLE THAT ARE DOING THIS AND THE FACILITY ACTING ALONG WITH THEM ALLOW THIS VERY SHAMEFUL AND DISRESPECTFUL TO ME AND MY BROTHER'S FAMILY.

Janet J.

5/5

Francis House is a beautiful facility. The staff is caring, sensitive, accepting and professional. My gratitude to the people who have made Francis House possible.

N N.

5/5

I recently visited a friend who was a patient at this facility. If you're in palliative care, this is the place to be. The environment is fresh and clean, and the staff, including volunteers, are professional, cheerful, and dedicated to making you feel comfortable.

Christopher M.

5/5

Francis House is truly a home, and the people that make it what it is felt like family throughout the hospice process. My Aunt was a resident at Francis House in August/September 2023, and I saw firsthand what the concept of "dying with dignity" truly means. I am not a particularly religious person, but the staff and volunteers are truly angels. There is no other way to describe their work. They take such special care in making your last weeks or days on earth gentle and comfortable, and uplifting family and friends of the deceased who are coping with impending loss of a loved one.

Stephen S.

5/5

The people there are very caring and compassionate. They make the situation more bearable.

Mary G.

5/5

Such a great service to those in need. Thank you for all you are doing.

Jessica B.

5/5

My Father in law was here for a few day. In those few days we were treated with kindness and warmth. The staff was absolutely amazing. Through every visit they made sure we were taken care of. He could be a bit stubborn at times but they were patient and kind. When my Father in law passed they were loving and respectful. I'm so thankful he could spend his final days in such a wonderful place. We can't thank them enough for that.

Imagine J.

1/5

Sorry but not Sorry but not sorry they don't deserve any stars. I've been calling this facility every day for a week 2 and 3 times a day to speak with my nephew who has stage 4 cancer. Iam beyond being fabergasted that no one can tell me his status. No straight answers are given as to how he's doing. They are just saying he's sleeping and not taking calls at this.

Tina J.

1/5

I AM GIVEN THE FRANCIS HOUSE A ONE-STAR I WISH IT COULD AnZERO BECAUSE FOR THE LAST TWO DAYS I HAVE BEEN TRYING TO SPEAK TO MY BROTHER AND I HAVE NOT BEEN ALLOWED TO
THERE POLICY IT SAYS IT'S A 24-HOUR FACILITY AND ANYONE CAN COME THERE AND SEE THEIR LOVED ONES
I HAVE BEEN TOLD BY SEVERAL PEOPLE AND VOLUNTEER AND CAREGIVERS THAT WORK THERE SAID THE FAKE FAMILY PRETENDING TO BE HIS FAMILY DOES NOT WANT HIM TO SPEAK TO ME OR ANY OTHER FAMILY MEMBERS
THE PEOPLE THAT ARE ON HIS MEDICAL PROXY LIST ARE NOT HIS FAMILY I AM HIS BLOOD FAMILY
THE PEOPLE THAT PUT HIM THERE DID NOT HELP HIM WITH HIS HEALTH WHEN HE WAS WITH THEM AND THAT'S WHY HE IS THERE IN THE LAST MOMENTS OF HIS LIFE
THEY DO NOT HONOR THEIR POLICY BECAUSE IT SAYS THAT ANYONE CAN GO THERE AND SAY THEIR GOODBYES TO A LOVED ONE
I HAVE NOT DONE ANYTHING TO ANYONE AT FRANCIS HOUSE NOR THE PEOPLE THAT ARE PRETENDING TO BE HIS MEDICAL PROXIES
I THINK THAT IT IS SHAMEFUL AND VERY DISRESPECTFUL IN THE EYES OF GOD AND MEN I DON'T SEE THIS PLACE BEING A GOOD PLACE FOR ANYONE ESPECIALLY WHEN THEY ALLOW OUTSIDERS TO MAKE DECISIONS FOR PEOPLE I HAVE SENT SEVERAL EMAILS ALL OF US HAVE BEEN CALLING FOR SEVERAL TIMES IN A DAY I JUST SPOKE TO MY BROTHER ON WEDNESDAY TO LET HIM KNOW THAT I WAS COMING UP THERE THIS WEEKEND AND HE WAS MORE THAN HAPPY TO WANT TO SEE ME AND THE REST OF MY FAMILY NOW ALL OF A SUDDEN THE VERBIAGE HAS CHANGED I WAS EVEN TOLD THERE WAS A NOTE ON HIS DESK THAT HE DID NOT WANT ANY PHONE CALLS EVERY TIME WE CALL UP THERE AND SPEAK TO ONE OF THE PEOPLE THEY PUT US ON HOLD FOR SLEEP OR DOESN'T WANT TO TALK TO US BUT I'VE BEEN TALKING TO MY BROTHER FOR THE LAST WEEK AND A HALF BECAUSE I JUST FOUND OUT ABOUT THIS INFORMATION BECAUSE IT WAS WITHHELD FROM ME FOR THE PEOPLE THAT HE'S BEEN LIVING WITH FOR THE LAST 20 PLUS YEARS THEY HAVE BRAINWASHED HIM INTO THINKING THAT HIS FAMILY DOESN'T CARE FOR HIM EVERY TIME I HAVE CALLED THE NUMBER TO SPEAK TO HIM THE PERSON THAT HE WAS WITH WILL NOT ALLOW ME OR THE FAMILY TO COMMUNICATE WITH HIM LIKE THEY HAD HIM IN A HOSTAGE SITUATION THEY DID NOT TAKE CARE OF HIS HEALTH THEY HAVE PUT HIM IN THE PREDICAMENT THAT HE IS IN NOW HAD HIS BLOOD FAMILY BEEN ALLOWED TO BE IN CONTACT WITH HIM IF I HAVE WOULD HAVE BEEN IN CONTACT WITH HIM MY BROTHER WOULD NEVER HAVE GOTTEN THIS SICK TO WHERE HE HAD TO GO TO HOSPICE SICK TO WHERE HE HAD TO GO TO HOSPICE HE IS ONLY 55 YEARS OLD AND HAS HAD HIS LIFE STOLEN AWAY HE HAS NIECES AND NEPHEWS AND A GREAT NIECE AND NEPHEW THAT HE'S NEVER EVEN MET JUST RECENTLY I PUT THEM ON THE PHONE SO HE CAN SAY HELLO TO THEM AND HE CAN HEAR THEM SAY UNCLE I
IT IS SHAMEFUL I WOULD NOT SUGGEST TAKING YOUR LOVED ONE THERE I'VE NEVER SEEN ANYTHING LIKE THIS IN MY LIFE IT IS APPALLING DISGUSTING BELITTLINGAND THIS IS WHAT A SHAMEFUL MAY GOD HAVE MERCY ON YOUR SOULS EVERYONE THAT WORKS THERE SEPARATED GOD IS WATCHING EVERYTHING THAT YOU DO AND HE IS GOING TO COME DOWN ON YOU WITH HIS WRATH AND HIS KARMA HOW DARE THE PEOPLE THAT ARE DOING THIS AND THE FACILITY ACTING ALONG WITH THEM ALLOW THIS VERY SHAMEFUL AND DISRESPECTFUL TO ME AND MY BROTHER'S FAMILY.

Janet J.

5/5

Francis House is a beautiful facility. The staff is caring, sensitive, accepting and professional. My gratitude to the people who have made Francis House possible.

N N.

5/5

I recently visited a friend who was a patient at this facility. If you're in palliative care, this is the place to be. The environment is fresh and clean, and the staff, including volunteers, are professional, cheerful, and dedicated to making you feel comfortable.