Foundations Counseling, PLLC - Colleyville, Texas

Elise C.

Hello, this is my review of my time at Bridgeport's Foundation Therapy. I am reviewing the services of Foundation Therapy through 5 specific Items of Interest; Patient Evaluation, Workout Routine, Cleanliness, Communication, and Affordability. For myself, I found that each of these metrics were met with a clean standard and as such I have awarded them a 5/5.
I would also like to note that I chose to use Foundation Therapy as my Physical Therapists and pay out of pocket, due to their reputation and glowing recommendations from other patients and I continue to do so after my own experiences.

Patient Evaluation
- The evaluation appointment was a nice experience. The Therapist that conducted my evaluation was very thorough and made sure to take into account my concerns about my injury and how the therapy may impact it negatively.
- While not a necessary item, I do recommend bringing the results of your MRI, X-Rays, etc. This can help them to determine what therapy routines will work best for you.
- If you think that your imaging photos may help be sure to save photos on your phone as they do not have imaging equipment or the ability to read a patient's imaging files.
- The Therapist that conducted my evaluation also did a strength test of my limbs and digits(arms, legs, hands). This helped us to determine which areas of my body needed to be focused on.

Workout Routine
- The workout routine was one that was very basic and involved minimal equipment which allowed me to continue my PT in my own home.
- The Therapists make sure that you are aware of the basics of your routine and keep them simple to allow for continued practice at home and even at work.
- There are few advanced exercises that do require equipment, however, the therapists will offer recommendations for equipment or even alternative methods to complete the workout
- An additional aspect of FT is their app, where they will update each patient's workout routine as they progress through the program.

Cleanliness
- The Therapists are always keeping the facility clean, benches and workout gear are always cleaned after a patient has used them and there was one day while I was there that they were unsure if a table was cleaned and they went ahead and cleaned it again, changing the pillow case and spraying down the table.
- Hand sanitizer is available throughout the facility for the use of patients and Therapists
- Towels are used and upon use are placed in a laundry basket to avoid contamination
- Pillows are used and upon use, covers are replaced
- Tables are also used for stretches and other practices, upon use the tables are cleaned

Communication
- The Therapists are constantly asking about pain levels and discomfort and are always aware of a new exercise potentially causing issues.
- If you experience new issues or the inability to accomplish certain tasks, they are always on top of these new developments and are eager to help and test out new workout regimens that will still work to treat your issues.
- They are very willing to work with you on scheduling your visits and are also very good with cancellation. Cancellation has to be reported prior to 24 hours before your appointment, this needs to be conducted either by calling them or leaving a voicemail.

Affordability
- Foundation Therapy does accept insurance through a few companies, but it does vary.
- While at FT, I was paying out of pocket as they do not accept my insurance. The prices are very affordable from the Evaluation to each Follow-up appointment. However, that is only from my perspective, if you should have any questions about pricing, I would advise you to contact FT directly.

Kim W.

Russell is amazing! He listens and truly cares for his patients. He gives the tools needed to get through daily struggle. He has really helped our family!

Debra N.

Russell is great. I feel so comfortable discussing my issues and truly feel like he listens and cares.

Jseca G.

I started back going to counseling and I’m so grateful that I met Julie she’s amazing I highly recommend her 😊

Giovanni S.