Firefly Children and Family Alliance - Muncie, Indiana

About Firefly Children and Family Alliance

The Firefly Children and Family Alliance, located at 3620 N Everbrook Ln F, Muncie, IN 47304, United States, is a non-profit organization dedicated to providing social services to children and families in need. This organization is committed to empowering families and promoting the well-being of children through various programs and services.

Specialties

• Social services organization: Firefly offers a range of social services aimed at supporting families and children in their communities.
• Non-profit organization: As a non-profit, Firefly relies on donations and grants to fund its programs and services.

Location and Accessibility

The Firefly Children and Family Alliance is situated in Muncie, Indiana. The facility is designed with accessibility in mind, featuring:

• Wheelchair-accessible car park: The parking area is designed to accommodate individuals using wheelchairs or mobility devices.
• Wheelchair-accessible entrance: The entrance to the building is also wheelchair-accessible, ensuring that all visitors can enter and navigate the facility with ease.

Contact Information

Online Presence and Reviews

The Firefly Children and Family Alliance has an online presence through its website, fireflyin.org. The organization also has a presence on Google My Business, with a total of 25 reviews. The average rating is 4 out of 5, indicating a high level of satisfaction among its clients and partners.

If you're looking for a social services organization in Muncie, Indiana, that focuses on children and families, the Firefly Children and Family Alliance is a valuable resource. With its commitment to accessibility, wide range of services, and high satisfaction ratings, this non-profit organization is dedicated to making a positive impact in the community.

👍 Reviews of Firefly Children and Family Alliance

Tammy D.

1/5

They never answer their phones and the caseworkers never follow up with you when you have a crisis. My kids father and my sons lights were disconnected and his caseworker never reached out to him plus you ask them for help and they act as if they don't care what your dealing with. He asked them for assistance with going to food pantries or to help him with a bus pass they kept telling us both they didnt have any but other people that we knew were getting bus passes from them. It seems to me that they only want to help who they want to help. I had to get a loan just to help them. I tell you that the only person that came thru for us is our lord and savior. We all all our gratitude and appreciation to him.Thank you for helping us when were at our last.

Jade Y.

1/5

WORST place ever! I have called, left messages, emailed, and called the hotline and no answer. This is ridiculous. I heard the workers were purposely not answering the phone or emails because “if people were serious about the vouchers they would come into the building”. I understand being busy but purposely ignoring people who are IN NEED of vouchers is beyond unprofessional. Learn to answer emails and the phone!

Bridget C.

1/5

I feel like this place is overrated. therapy didn't do much to help me or my family. The guy came to my house we only ever spoke about my situation (like therapy) but he never helped me in any way AT ALL. I desperately needed their help at that time too and had many things they COULD HAVE helped with but he never helped with ANYTHING AT ALL. I do not recommend this place if your needing help! I wasted my time for 2 months in hopes of getting some kind of help and it never happened. After 2 months he sent a text telling me we wouldn't be meeting anymore! I DO NOT recommend.

Karl W.

1/5

The process that this company uses for ccdf is not acceptable. As a foster parent it should not take 2-3 weeks to get a foster child set up for daycare.

Susan J.

5/5

Loved it I am glad we have that service in Muncie

Andrew K.

5/5

Wonderful and caring staff. They really hell and want to help people.

Sherry A.

5/5

Gave a ride to someone who needed to go there for assistance.

patricia R.

5/5

Great oeople who great services

Tammy D.

1/5

They never answer their phones and the caseworkers never follow up with you when you have a crisis. My kids father and my sons lights were disconnected and his caseworker never reached out to him plus you ask them for help and they act as if they don't care what your dealing with. He asked them for assistance with going to food pantries or to help him with a bus pass they kept telling us both they didnt have any but other people that we knew were getting bus passes from them. It seems to me that they only want to help who they want to help. I had to get a loan just to help them. I tell you that the only person that came thru for us is our lord and savior. We all all our gratitude and appreciation to him.Thank you for helping us when were at our last.

Jade Y.

1/5

WORST place ever! I have called, left messages, emailed, and called the hotline and no answer. This is ridiculous. I heard the workers were purposely not answering the phone or emails because “if people were serious about the vouchers they would come into the building”. I understand being busy but purposely ignoring people who are IN NEED of vouchers is beyond unprofessional. Learn to answer emails and the phone!

Bridget C.

1/5

I feel like this place is overrated. therapy didn't do much to help me or my family. The guy came to my house we only ever spoke about my situation (like therapy) but he never helped me in any way AT ALL. I desperately needed their help at that time too and had many things they COULD HAVE helped with but he never helped with ANYTHING AT ALL. I do not recommend this place if your needing help! I wasted my time for 2 months in hopes of getting some kind of help and it never happened. After 2 months he sent a text telling me we wouldn't be meeting anymore! I DO NOT recommend.

Karl W.

1/5

The process that this company uses for ccdf is not acceptable. As a foster parent it should not take 2-3 weeks to get a foster child set up for daycare.

Andrew K.

5/5

Wonderful and caring staff. They really hell and want to help people.