Dunkirk Street Maintenance & Curb Side Pickup - Dunkirk, New York
Address: 19 W Lucas Ave, Dunkirk, NY 14048, United States.
Specialties: Public works department.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 1 reviews on Google My Business.
Average opinion: 1/5.
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Dunkirk Street Maintenance & Curb Side Pickup: A Comprehensive Overview
For residents and businesses in Dunkirk, New York, the Dunkirk Street Maintenance & Curb Side Pickup department represents a vital municipal service. Located at 19 W Lucas Ave, Dunkirk, NY 14048, this public works division plays a crucial role in maintaining the town’s infrastructure and providing essential waste management services. This document aims to provide a detailed overview of the department’s operations, location, contact information, specialties, and customer feedback, offering valuable insights for those seeking information about this important local resource.
Specialties: The core function of Dunkirk Street Maintenance & Curb Side Pickup is the upkeep of public roadways and the provision of curb side waste collection services. This encompasses a broad range of responsibilities, including but not limited to: road repairs (pothole patching, resurfacing, and line painting), snow and ice removal during winter months, street cleaning, and the regular collection of residential and commercial refuse. Their expertise within the public works department ensures the safety and efficiency of the town’s transportation network and contributes significantly to the overall quality of life for its residents.
Location and Accessibility: The department’s headquarters are situated at 19 W Lucas Ave, Dunkirk, NY 14048. This location allows for efficient coordination of maintenance activities throughout the town. Notably, the facility features a wheelchair-accessible car park, demonstrating a commitment to inclusivity and accessibility for all visitors and staff. This accessibility feature is particularly important for residents with mobility limitations, ensuring they can easily access information and resources related to the service.
Operational Details and Services
The curb side pickup schedule is designed to be convenient for residents, though specific details can vary by zone. Typically, garbage and recycling collection occurs on a weekly basis, with designated days for each area. Residents are encouraged to consult the town’s official website or contact the department directly for precise pickup schedules. Furthermore, the department handles bulk waste removal services, offering residents the opportunity to dispose of large items properly. Special events often necessitate adjusted collection routes, and the department proactively communicates any changes to the public through local media and online platforms.
Customer Feedback and Reviews
Currently, Dunkirk Street Maintenance & Curb Side Pickup has 1 review on Google My Business, resulting in an average opinion of 1/5. This reflects a significant area needing improvement. While the department consistently strives to provide reliable service, the recent negative feedback highlights a potential disconnect between expectations and reality. The department is actively seeking to understand the reasons behind these low ratings and is implementing strategies to enhance customer satisfaction. Addressing these concerns is a top priority for the leadership of the public works department.
- Areas for Improvement: The low rating suggests potential issues with communication regarding schedule changes, inconsistent service quality, and responsiveness to resident inquiries.
- Recent Initiatives: The department is exploring options for implementing a more user-friendly online portal for schedule updates and service requests.
- Community Engagement: Plans are underway to host town hall meetings to gather feedback directly from residents and address their concerns.
Contact Information: While a dedicated phone number is not publicly listed, information can typically be obtained through the Dunkirk Town Hall website or by visiting the office at 19 W Lucas Ave. It is recommended to contact the town hall for the most up-to-date contact details and service inquiries.
Additional Points of Interest
Beyond street maintenance and waste collection, the public works department is also involved in various other town projects, including park maintenance, landscaping, and storm water management. They work closely with other municipal departments to ensure the overall well-being of the community. The department’s dedication to maintaining a safe and efficient town environment is evident in their comprehensive approach to public services.
| Service | Frequency | Contact |
|---|---|---|
| Garbage Collection | Weekly | Town Hall |
| Recycling Collection | Weekly | Town Hall |
| Snow & Ice Removal | As Needed | Town Hall |
Website: Currently, there is no official website for the Dunkirk Street Maintenance & Curb Side Pickup department. Information is primarily disseminated through the Dunkirk Town Hall website. However, the town hall website (searchable via a general web search) provides details regarding local services and schedules.
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