Crossroads at Lakewood Memory Care - Lakewood, Colorado

Bill K.

When my wife needed memory care, we visited some facilities in Lakewood that were a reasonable distance from our home. The last place we toured was Crossroads Memory Care. The contrast was palpable. I realized how sterile and commercial the other places were. Sure they were new and fancy, but Crossroads is also beautiful and less than nine years old. My gut said that Crossroads was warm and caring, and I couldn’t have been more right about that. The staff are amazing. They genuinely care about every resident and treat them with respect and kindness. They are never too busy to talk with a resident no matter how illucid that person may be, and they make them laugh. The caregivers go out of their way to make sure everyone is happy and comfortable, and they know the name of every resident. Crossroads provides lots of fun activities and serves delicious meals. The place is very clean and nice-smelling. It’s also telling that the Executive Director’s office is in the same area as the residents and that she keeps her door open for residents to drop in anytime. I feel so lucky to have my beloved wife in their excellent care.

David F.

My in-laws (95 & 97) were living in their home of the last 40 years, with the help of a 3-day per week part time help. Over the last year it became apparent that they would both benefit living in a memory care facility. (We live in another state, but my wife visits them monthly.)

We toured five different facilities and felt that Crossroads Lakewood was the best fit based upon seeing the staff interacting with residents, cost (monthly & community fees) and the facility itself.

My wife's parents have been at Crossroads for a little over a month now and are doing very well. They have a two room apartment with a southern exposure so it's nice and bright. Her dad raves about the staff and the food. We no longer have to worry about whether they're taking their meds and eating regularly.

Greg I.

My 101 year old mom has been living here in a shared 2 BR apt since last April 2023.

The management and staff truly care about their residents and make them feel welcome.

Very nice, well-maintained facility for the cost compared to other memory care places and we looked at many before making the decision to place our mom at Crossroads.

Jaryn H.

This place is only in it for the check. I Have visited my Papa many times and it never ceases to amaze me how little they care about the people they claim to be helping. Rooms are left dirty, personal items are constantly missing and the "workers" are constantly put out by having to help out in any way. And the food is absolutely repulsive. You would expect so much better from a place charging this much money. I implore you to send your loved ones somewhere else and save the money and heartache this place has caused my family.

Alyssa T.

I have had the honor and pleasure of providing end of life care for residents in this community over the past 9 months. I have witnessed firsthand how great the staff are with the residents; they are compassionate, caring, and patient. All of the staff are truly a close-knit team who provide a hands-on appropriate to resident-centered care. Kudos to you all, Crossroads at Lakewood!

Julie B.

We had to move my father in quickly and we had no idea what we were doing. Everyone was so helpful and caring. The facility is clean, his room was spacious, and everyone was great. Almost felt like family after a while.

Manuel T.

Its obvious from other reviews left by other people dealing with Crossroads at Lakewood Memory Care. Can see that people that work there are incompetent, careless and rude! Whoever is in charge of this place or upper management do not supervise what goes on in this facility.
my experience with them have not been pleasant at all. Be careful, do your due diligence before doing any business with this people!! or be careful bringing your love ones to this awful place.

Denise C.

My father has been living at Lakewood Memory Care for 3 months. The caregivers (Leelee, Annie, Shawdee, Jasmine, Alexis, Roxanne) and activity director (Kristina) are great! They honestly love him and it's great to see him surrounded by compassionate people who are excited to see him and want to care for him. The meals are great, my father has had plenty to eat. The facility is nice, much bigger than the one he was in before, and it's clean. His private room is perfect for him. He loved the activities with Kristina. It's a good facility overall, but there are problems as in all facilities. Things go missing, his sheets and clothes aren't always returned to him, and there's not enough staff for them to care for him and check on him hourly like they promise to do for $500 a month. The management responds quickly when we alert them to our concerns, but there's simply not enough staff, training and experience to correct the deficiencies. Good facility, but there's room for improvement.