Nonprofit Navigator

Combined Community Action - Giddings, Texas

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 165 W Austin St, Giddings, TX 78942.
Phone: 8006889065.
Website: ccaction.com
Specialties: Social services organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Combined Community Action

Combined Community Action 165 W Austin St, Giddings, TX 78942
☎️8006889065

⏰ Open Hours of Combined Community Action

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–3 PM
  • Saturday: Closed
  • Sunday: Closed

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For individuals and families in need, Combined Community Action stands as a vital resource, offering a comprehensive suite of social services. Located at 165 W Austin St, Giddings, TX 78942, this established organization has been diligently serving the community for many years. Contact them directly at 800-688-9065 or visit their website at ccaction.com to learn more about their programs and how they can assist you.

About Combined Community Action

Combined Community Action (CCA) is a deeply rooted social services organization dedicated to empowering individuals and strengthening communities. Their core mission revolves around addressing critical needs, promoting self-sufficiency, and fostering a supportive environment for those facing challenges. They operate with a strong emphasis on collaboration, working closely with local agencies, government entities, and volunteers to maximize their impact. The organization’s history is one of consistent growth and adaptation, reflecting its commitment to meeting the evolving needs of the region.

Specialties and Services

CCA’s service offerings are diverse and tailored to a wide range of situations. Here's a breakdown of their key areas of focus:

  • Energy Assistance Programs: CCA assists residents with navigating programs like LIHEAP (Low Income Home Energy Assistance Program), helping them pay for heating and cooling costs.
  • Food Assistance: They provide support for those utilizing SNAP (Supplemental Nutrition Assistance Program) and operate food pantries to combat hunger.
  • Housing Assistance: CCA plays a role in connecting individuals with affordable housing options and providing resources for housing stability.
  • Child Care Assistance: Recognizing the importance of early childhood education, they offer support to families seeking affordable child care services.
  • Disaster Relief: In the event of a disaster, CCA coordinates and delivers essential aid to affected communities.
  • Case Management: They provide individualized case management services, helping clients develop personalized plans to address their specific needs and achieve their goals.
  • Senior Services: CCA offers programs designed to support the well-being of senior citizens, including transportation assistance and home repair services.

Location and Accessibility

The physical location of Combined Community Action is strategically situated in Giddings, Texas, at 165 W Austin St, TX 78942. This central location makes it easily accessible to residents throughout the surrounding area. Furthermore, CCA prioritizes accessibility for all its clients and visitors. The facility boasts:

  • Wheelchair Accessible Entrance: Ensuring that individuals using wheelchairs or other mobility devices can enter the building without difficulty.
  • Wheelchair Accessible Parking Lot: Providing designated parking spaces close to the entrance for easier access.
  • Wheelchair Accessible Restroom: Offering a fully accessible restroom facility for the comfort and convenience of all users.

Client Feedback and Reputation

Combined Community Action has garnered a generally positive reputation within the community, as evidenced by its 29 reviews on Google My Business. The average opinion reflects a solid 3.3 out of 5 stars, indicating a high level of satisfaction among many clients. These reviews frequently highlight the organization’s compassionate staff, efficient service delivery, and genuine commitment to helping people in need. Specifically, clients often praise the helpfulness of the case managers and the effectiveness of the various programs offered. While there are occasional mentions of minor areas for improvement, the overwhelming sentiment is one of gratitude and appreciation.

Contact Information and Resources

For anyone seeking assistance or wishing to learn more about Combined Community Action, the following information is readily available:

Combined Community Action’s dedication to providing reliable and compassionate social services makes it a cornerstone of the Giddings community. Their comprehensive approach, coupled with their commitment to accessibility and client satisfaction, positions them as a valuable partner for individuals and families seeking support during challenging times. The organization continuously strives to improve its services and expand its reach, demonstrating a long-term vision for positive community impact. They actively seek partnerships and volunteers to further enhance their ability to serve those in need. The combination of experienced staff and a dedicated volunteer base ensures that CCA maintains a strong and responsive presence within the community. Social welfare is at the heart of their operations, and they are committed to upholding the highest standards of ethical conduct and client confidentiality.

Community support is vital to CCA’s success, and they welcome donations and volunteer applications. To contribute to their mission, please visit their website or contact them directly. Combined Community Action is more than just an organization; it's a testament to the power of collective action and a beacon of hope for those navigating difficult circumstances.

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"summary": "Combined Community Action is a Texas-based social services organization dedicated to assisting individuals and families with energy, food, housing, and other essential needs, providing a crucial support system within the Giddings community.",
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"community action",
"assistance programs",
"energy assistance",
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👍 Reviews of Combined Community Action

Combined Community Action - Giddings, Texas
Melissa S.
1/5

I am a bit concerned as to how these employees at this location speak to clients. Not only do they over talk you and hang up the phone on you but you are treated as if your bothering them. I was not impressed by Gloria. If you do not want people to call and check the status of their approved applications, then I would suggest you mail out a letter so we do not have to call the office. I do not feel comfortable asking this office for much now. That is a sad statement to say as if I had to choose getting help ever again I would just pass and go without . I do not need another round of being disrespected by anyone.There should be a clear line of communication. Please get these employees better etiquette. This job they hold requires compassion and empathy. Not ignorance and belittling .

Combined Community Action - Giddings, Texas
M D.
1/5

The lady that answers the phone quite rude. She must really hate her job. Please do her a favor and just let her retire and get someone in there that truly loves helping people. There are people that are eager and willing to do this job and treat people that call like a human and with compassion. Bastrop county, thank you so much for the service that you provide. But please do get someone in this seat that actually cares about the community that they are serving.

Combined Community Action - Giddings, Texas
MRandMRS L.
1/5

Someone said "not sure why the low ratings." Allow me to tell you why. Deanna was the one I spoke to as well. I explained how I had been unemployed for almost a year and had exhausted every option possible. Silence. I asked for help paying lights and water bill. She stated they don't pay water bills and my electricity provider was not one they worked with but did say they could work on it but it would take additional time. Something I don't have. I told her my lights would be turned off tomorrow. Her reply...you can go online andprint an application or pick it up in city hall. Seriously, I just said tomorrow. I asked which companies they worked with because without working for this long, my credit was not where it should be and I was always told a deposit was necessary. Her reply...oh we don't cover deposits. Then more silence. My reply. Well ok, thank you for your time. What else can I say. I've never done this. I need someone knowledgeable and with sincere compassion for people's situations to guide me. She did nothing! NOTHING! This was my last hope for Austin County. I give up! There is no help out there.

Combined Community Action - Giddings, Texas
Daniel W.
5/5

The only bad thing I can say is that the connection on the phone kept dropping so they had to call me back several times.

According to the sign on the door they are closed to the public because of the pandemic but are still inside working. Interesting.

My dad applied for Utility Assistance, they couldn't help him right away but gave me numbers to local churches that did end up helping us.
I guess it helps to know what's in your community. Whoever it was that answered the phone said that January 1 started a new year for them and they have to call people applying in the order that the applications come in. Since it was February 1, I would imagine that means there are people in front of my dad. When they told me they cover 5 counties. I was shocked it wasn't just Giddings/ Lee county, so I can understand that they're probably super busy.

Thank you for helping me get my dad taken care of and for getting us to a church to help while we wait for a call.

Combined Community Action - Giddings, Texas
Tickled P.
3/5

Give them three stars because they are providing a much-needed service helping with rent and utilities for folks. However, when you apply in June because you know you're going to have a problem by the end of July and they manage to fit you into the schedule in October that's not really helpful! I mean most people don't plan to have a crisis so when they need help they need it right away not 3 to 5 months down the road.

Combined Community Action - Giddings, Texas
Ronda B.
1/5

I called to the Rosenberg office and was talked to very Rudely by someone by the name Dawnise . She spoke very roughly as if it was a problem that I had called . Then I asked for a Supervisor and she even was Ruder . Ashley answered the phone the second time and Hung up on me . This behavior should not be Tolerated.

Combined Community Action - Giddings, Texas
Sharon S.
1/5

I called EARLY in July for help they sent me an application and said they would send me an appointment date later this month well I received my disconnect notice for the 28th of this month. Called them back now they say can't help me til maybe next month I only have a few days now to try and come up with $ 178.00. Thanks so much. Maybe y'alls people need to be better trained on what to tell people when they call. How do people know they can't make their bills a month ahead.

Combined Community Action - Giddings, Texas
tina F.
1/5

My husband was in a massive accident and we needed help with our electric but Gloria was are case worker and she was completely rude hung up the phone on me twice and was no help what so ever! Didn't tell me i had to turn in paperwork or anything.

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