AllHealth Network - Acute Treatment Unit - Littleton, Colorado

George W.

I can guarantee anyone posting a negative review needed a higher level of care. It’s a crisis unit. Not a miracle factory. Sorry if you’re impatient or self centered. But everybody there is in crisis and sometimes there’s an order of operations based on needs.
Security is literally just security. They don’t have to be nice. They just have to maintain a safe and secure environment. You really shouldn’t even have to deal with them as a patient. If you do then you’re the problem.
Plenty of great staff. Nahome the security is a great guy. I had exceptionally good experiences with the BHTS over in the unit. I was there for like five days. They got me on the medications I need. Gave me skills to use in a crisis. And ways to challenge my own negative thoughts. They also set me up with after care services like therapy and psychiatry. The food was amazing especially given the setting. But for real. Better than my kid’s daycare.
Don’t let negative reviews stop you from seeking help. It works if you work it.

S. M.

This was my second stay here and I have to say, there’s a reason I went back here - and before I hurt myself this time. The first time I was admitted, I didn’t know places like this existed and felt like I was out of options. This time, I knew where to go to get the support I needed. The techs are wonderful people, the nurses go above and beyond, the case managers will help you navigate next steps, the therapists listen and give input in your care, and the providers are there to help you start on meds if needed or change/adjust meds if needed. I hope I never need to go back, but if I do I know I will be safe, clean, and warm. The food is great too so that doesn’t hurt. Thank you Santa Fe House staff. You all are making an incredible contribution to your community.

Natalie J.

I was discharged from Santa Fe House two days ago. The review by Reanna Williams most closely resembles my experience. I did not intend to stay at this place. When I walked up to the front door and saw bars on the window, I thought, "Oh hell no." But someone opened the window and asked if she could help me. I felt comfortable enough to walk into the lobby. Filling out all the initial questionnaires felt overwhelming and I nearly left. But I managed to stay until I could talk to someone. I was fortunate in that I only had to wait about 30 minutes. I think that's unusual. Some other patients said they waited hours and hours. I talked with two staff members about how I was feeling. I was hoping to just talk and get some information, then go home. I was furious and panicked when I was told they'd put me on a 72-hour hold. In all fairness, if roles were reversed and I'd been in their shoes talking with someone in my condition, I'd want to keep them safe and initiate a 72 hour hold. They were very kind and reassuring that the facility was nothing like you see in the movies. She said that if someone she loved were in my condition she'd want them at that facility (and she has worked at other facilities). I believe her.
During the intake I had to strip to my underwear and show I didn't have any wounds. Didn't love that. They took my clothes because they had zippers and strings but gave me scrubs to wear. Turns out scrubs and very comfortable. I may order some to wear at home!
Having someone go through my purse felt like a violation. It's not like I had anything in there to be embarrassed about, but still. It didn't feel good even though I understand why they do it.
Then the worst was over and the healing began. Maybe I was locked in but all the pressure of the world was locked out. I could talk with other patients. I could see in their eyes that they knew pain too. They understood.
It turned out to be the best place for me. Despite the hard-as-rock beds and the not-gourmet food, it was a wonderful healing time for me. I'd rate the staff as 85% were amazing, 14% were above-average and 1% was just average.
If I need help again I will go back. If any of my loved one need help, that's where I will take them.

Doctor K. D. K.

I had an extremely unsettling experience at AllHealth Network - Acute Treatment Unit. After losing a family member, I was struggling with grief and panic attacks. Despite coming here for help, the security guard treated me with unnecessary hostility, acting as if I were entering a prison or military base. It was absolutely uncalled for, especially considering the situation.

What made it worse was the staff’s response—or lack of it. Instead of addressing the security guard's despicable behavior, they were dismissive and unempathetic. The entire ordeal stemmed from something as trivial as a bottle of water, yet it felt like they were more concerned about enforcing unnecessary rules than providing compassionate care.

Once inside, it became clear that this place has an environment more akin to a mental institution than a supportive treatment center. Thankfully, I trusted my instincts and chose not to complete any paperwork. When I asked to leave, the staff hesitated, and for a moment, I genuinely feared being trapped there.

It’s appalling that a facility claiming to help people with mental health struggles would prioritize money over true care. This experience only deepened my distress rather than alleviating it. People seeking help deserve compassion and understanding, not judgment and intimidation. This place should seriously reconsider its practices or cease operating entirely.

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A concerned Advocate

Ashley G.

This is literally the worst experience of my life. You come in with a crisis and not only do the staff not really listen to you, the security was HORRIBLE to me. This is supposed to be a safe space; to feel more comfortable in times of distress. All I have to say is apart from Austin being kind, everyone else needs to find a different job.

Jill M.

Every one of the times I've been there I've been treated with respect and care for my wellbeing. They're diligent, respectful, and they don't put you in bed and forget about you. All day they work with you to help you recover from your personal issues. It's the only place I'd ever go for help.

Bethany C. (.

If you - or someone you love - is experiencing a serious mental health crisis - reqiring acute care - I would strongly recommend AllHealth's Bridge House.
I felt safe there.
I was treated with dignity and respect at all times.
The psychiatric care I received from Dr. Anfinson is probably the best I have received in my 42 years of mental health recovery.
He was highly skilled - with an adult lifetime of professional experience.
He was smart as a whip - and NEVER batted an eye at anything I said during my approximate 3.5 hours with him.
He listened and discerned; I felt heard with him.
(He even appreciated my darker sense of humor.)
He is held in very high esteem by his colleagues.
Always remember - when we are seeking mental health care - we are dealing with professsionals (imperfect human beings) who are often on their own healing journeys.
My stay was not perfect however, it gave me the amazing reset that I needed at this time in my life.
I encourage you to NOT hesitate to contact them.
I feel hope as a result of my five day stay.
I wish you well. ✨️

Antonio R.

The cna Sheri/Shari was incredibly mean and uncaring. Always short with patients, and has no PATIENCE for people being sad, anxious, or afraid. She creates a very difficult environment to try to heal or stabilize in.