Montesano Health and Rehabilitation Center - Montesano, Washington

Introduction to Montesano Health and Rehabilitation Center

Nestled in the heart of Montesano, Washington, the Montesano Health and Rehabilitation Center (MHRC) stands as a beacon of compassionate care and professional rehabilitation services. This state-of-the-art facility, situated at 800 Medcalf Street, has been serving the local community and its surrounding areas since its inception, earning a reputation for excellence in post-acute care and rehabilitation.

Main Services

• Nursing Home Care: MHRC provides round-the-clock nursing care, ensuring that residents receive personalized attention and support tailored to their unique needs.
• Hospice Care: The center offers specialized end-of-life care, focusing on comfort and dignity, and providing emotional support to both the resident and their loved ones.
• Rehabilitation Services: MHRC's rehabilitation programs are designed to help patients regain their independence and improve their quality of life. These services include physical, occupational, and speech therapies, as well as restorative nursing care.
• Assisted Living: The center's assisted living community offers a supportive environment where residents can enjoy an active, engaging lifestyle with the added security of 24/7 assistance when needed.
• Respite Care: MHRC provides short-term respite care, allowing family caregivers to take a break while their loved ones receive exceptional care and companionship.

Location and Access

The MHRC is situated in the Chehalis River Valley, with the scenic Mount Rainier looming in the distance. The facility is conveniently located near the intersection of US-12 and WA-8, providing easy access for visitors. The immediate neighborhood is a mix of residential and commercial properties, with parks, churches, and schools nearby. The Montesano Senior Center and the Montesano Library are just a short drive away, offering additional resources for the community.

For those arriving by car, the center offers ample, well-lit parking, including designated spaces for visitors and handicapped individuals. Public transportation is also available, with the Greyhound bus station located within walking distance. The Montesano-Borgen County Airport is a short drive away, providing convenient access for air travel.

Featured Characteristics

• Wheelchair Accessibility: The MHRC is designed with accessibility in mind, featuring wheelchair-accessible entrances and paths, as well as an elevator for easy navigation between floors.
• Private and Semi-Private Rooms: Residents can choose between private rooms for added privacy and personalization or semi-private rooms for a more social living environment.
• On-Site Dining: The center's dining room serves delicious, nutritious meals prepared by a professional culinary team. Room service is also available for those who prefer to dine in the comfort of their own room.
• Recreational Activities: MHRC offers a wide range of recreational and social activities designed to promote physical, mental, and emotional well-being. These activities include exercise classes, arts and crafts, outings, and social events.
• Pet-Friendly Policy: The MHRC welcomes certified therapy pets, allowing residents to enjoy the companionship and comfort that these animals can provide.

Practical Information

The Montesano Health and Rehabilitation Center is open 24 hours a day, seven days a week. The center can be reached by phone at 360-249-2273, or via email using the contact form on their website at montesanohrc.com. Prospective residents and their families are encouraged to schedule a tour to fully appreciate the center's amenities and services.

Positive Aspects from Reviews

With an average rating of 2.8/5 on Google My Business, MHRC has received 17 reviews, with several common positive aspects emerging:

• Staff Compassion and Care: Many reviewers praised the staff at MHRC for their kindness, patience, and dedication to providing exceptional care. One reviewer noted, "The staff is wonderful. They treat everyone with kindness and respect."
• Cleanliness and Upkeep: Several reviewers commented on the cleanliness and well-maintained condition of the facility, with one reviewer stating, "The building and grounds are very clean and well-maintained."
• Rehabilitation Success: Former rehabilitation patients have left positive reviews highlighting the center's effective and supportive rehabilitation programs. One reviewer shared, "The therapy department is excellent. They helped me regain my strength and independence."

In conclusion, the Montesano Health and Rehabilitation Center offers a comprehensive range of services, combining state-of-the-art facilities with compassionate, personalized care. Whether you or a loved one are in need of short-term rehabilitation, long-term care, or specialized hospice services, MHRC is committed to delivering exceptional care tailored to individual needs.

👍 Reviews of Montesano Health and Rehabilitation Center

Curtis N.

1/5

I was told we would be having a meeting regarding my moms return home on specific day. That didn’t happen and After 5 days still hadn’t received any calls back. I had to go to facility for a visit to actually speak to someone. On the day she was leaving the facility i had to wait outside an extra hour to pick her up because the paperwork wasn’t completed by them. But the topper was when we got home we realized they sent another residents medical paper work with us which is a HIPPA violation.I’m absolutely disgusted with this facility.

Susan G.

1/5

I would give them zero stars if I could. My Mom was sent there after there was nothing else they could do for her so for end of life care. I flew up from AZ to see her - This was in January 2021 - checked with them and they said no problem. I got there and they refused letting me see and say goodbye to my own Mom! I asked what can I do and the gal on a power trip told me I could get a Covid rapid test. She had me wait while she got the test site info for me and came back with her coat and purse heading home and said she changed her mind and said I needed to wait 10 days. My Mom didnt have 10 days and I didnt get to say goodbye. I will NEVER forget or forgive what they did for no good reason. And no they werent just being careful!

Kristin S.

5/5

My Mom was admitted to Montesano Rehab and Health Center this last May after suffering a debilitating stroke. She went from being a fully independent and lively 87 year old to a long term resident in need of full time care. My family and I are so grateful that this skilled nursing facility had a bed available, that this is her new home. Stacie in admissions was so compassionate, just took charge of making my Moms comfort and safety a priority- settled her first in her new room then worked with me on admitting paperwork. Stacie had been working with us for over two weeks to coordinate this admission ( a transfer from hospital, etc)and had all the papers ready so it was quick and painless. The entire office staff, the faces that greet you when you arrive, are a wonderful group. Belinda, Renee, Caron, Judy- thank you for your kindness and hard work. Not easy navigating visitors schedules during a pandemic but they do it with grace and a good sense of humor! A huge thank you to the nursing and therapy staff- Annette, Director of Nursing, Stacy, Jennifer, Mikayla, Lily, Shirley, Carrie. I wish I could list all of you, it takes a village to care for these residents and due to limited visiting hours it’s impossible to meet all of you. Especially the night time staff of guardian angels. Thank you! For those of you like me, looking for the best place for your loved one- this is it. Montesano Rehab Center is located in a beautiful setting, quiet residential neighborhood with lovely courtyard for residents and visitors to enjoy. Exceptionally clean facility, nicely decorated in a non- sterile decor, much more homey than you’d expect. The kitchen staff does wonders, my Mom always has her favorite foods to tempt her which is very much appreciated. Lemon cake for lunch, no problem! My family and I only have one area that we feel could use improvement and that would be communication between staff and the residents family. We understand that staff is busy and we know what great care they are giving our loved one but to be kept apprised without having to ask- that would be so helpful! Maybe in the future an online patient portal where we could read notes from Doctors, nursing staff- updates on therapy, meds? Or a designated staff member who reaches out with updates on a weekly basis?
All in all… hands down best place on the Harbor for you or your loved one!

Thomas S.

1/5

My mom had her toe amputated and she was sent there to recover. Got a call that her wound was leaking but they had an order from the doctor to not change the bandage. They reassured us it would be taken care of at her Dr's appointment the next day. Got a text saying her appointment was canceled and they would reschedule for the next which I never heard anything back. They left her leaking wound sit there and didn't change or even look at her bandages for at least 9 days and now they're going to to have to amputate her leg. And since she contracted covid19 while being there, there's a chance she might not make it. They wouldn't tell us what was going on with her. They said we needed power of attorney for them to tell us anything. The director started there weeks ago, the same time my mom was admitted there. If you want to go down hill quickly, get covid, and die due to poor treatment by all means go there.

Bev R.

1/5

So my mom just tested positive for Covid earlier today, but no staff member has notified me. I found out because I was on the phone with my mom when the nurse informed her. Im her POA and family. I would think their 1st priority would be is to inform family members of this illness, not the next day or when they get around to it. Since it could be a life and death situation they should be notifying family members right away.

Sadie M.

1/5

I wish I could give a zero star review. My girlfriend worked there at the end of December and the other workers there are disrespectful and unprofessional. Dreama failed to put that my girlfriend worked 5 days and instead put 2 days. We solved that issue last week but she still has failed to send my girlfriend check in over 2 months. When we called she yelled at us for calling. So unprofessional

Blues H.

5/5

Stacy cut my hair for the first time this morning. From being rather shaggy, she greatly improved my appearance. I like my haircut and recommend her for sure.
6 stars!

Skookum S.

2/5

Terrible place. There is a reason these places are often referred to as "don't care facilities". This is it' They often don't listen to important needs of the resident. They tell you the rules and then change them to suite their needs not the the resident. The staff seems very unhappy. Hearing them complain amongst themselves especially late at night makes it even clearer.

Curtis N.

1/5

I was told we would be having a meeting regarding my moms return home on specific day. That didn’t happen and After 5 days still hadn’t received any calls back. I had to go to facility for a visit to actually speak to someone. On the day she was leaving the facility i had to wait outside an extra hour to pick her up because the paperwork wasn’t completed by them. But the topper was when we got home we realized they sent another residents medical paper work with us which is a HIPPA violation.I’m absolutely disgusted with this facility.

Susan G.

1/5

I would give them zero stars if I could. My Mom was sent there after there was nothing else they could do for her so for end of life care. I flew up from AZ to see her - This was in January 2021 - checked with them and they said no problem. I got there and they refused letting me see and say goodbye to my own Mom! I asked what can I do and the gal on a power trip told me I could get a Covid rapid test. She had me wait while she got the test site info for me and came back with her coat and purse heading home and said she changed her mind and said I needed to wait 10 days. My Mom didnt have 10 days and I didnt get to say goodbye. I will NEVER forget or forgive what they did for no good reason. And no they werent just being careful!

Kristin S.

5/5

My Mom was admitted to Montesano Rehab and Health Center this last May after suffering a debilitating stroke. She went from being a fully independent and lively 87 year old to a long term resident in need of full time care. My family and I are so grateful that this skilled nursing facility had a bed available, that this is her new home. Stacie in admissions was so compassionate, just took charge of making my Moms comfort and safety a priority- settled her first in her new room then worked with me on admitting paperwork. Stacie had been working with us for over two weeks to coordinate this admission ( a transfer from hospital, etc)and had all the papers ready so it was quick and painless. The entire office staff, the faces that greet you when you arrive, are a wonderful group. Belinda, Renee, Caron, Judy- thank you for your kindness and hard work. Not easy navigating visitors schedules during a pandemic but they do it with grace and a good sense of humor! A huge thank you to the nursing and therapy staff- Annette, Director of Nursing, Stacy, Jennifer, Mikayla, Lily, Shirley, Carrie. I wish I could list all of you, it takes a village to care for these residents and due to limited visiting hours it’s impossible to meet all of you. Especially the night time staff of guardian angels. Thank you! For those of you like me, looking for the best place for your loved one- this is it. Montesano Rehab Center is located in a beautiful setting, quiet residential neighborhood with lovely courtyard for residents and visitors to enjoy. Exceptionally clean facility, nicely decorated in a non- sterile decor, much more homey than you’d expect. The kitchen staff does wonders, my Mom always has her favorite foods to tempt her which is very much appreciated. Lemon cake for lunch, no problem! My family and I only have one area that we feel could use improvement and that would be communication between staff and the residents family. We understand that staff is busy and we know what great care they are giving our loved one but to be kept apprised without having to ask- that would be so helpful! Maybe in the future an online patient portal where we could read notes from Doctors, nursing staff- updates on therapy, meds? Or a designated staff member who reaches out with updates on a weekly basis?
All in all… hands down best place on the Harbor for you or your loved one!

Thomas S.

1/5

My mom had her toe amputated and she was sent there to recover. Got a call that her wound was leaking but they had an order from the doctor to not change the bandage. They reassured us it would be taken care of at her Dr's appointment the next day. Got a text saying her appointment was canceled and they would reschedule for the next which I never heard anything back. They left her leaking wound sit there and didn't change or even look at her bandages for at least 9 days and now they're going to to have to amputate her leg. And since she contracted covid19 while being there, there's a chance she might not make it. They wouldn't tell us what was going on with her. They said we needed power of attorney for them to tell us anything. The director started there weeks ago, the same time my mom was admitted there. If you want to go down hill quickly, get covid, and die due to poor treatment by all means go there.

Bev R.

1/5

So my mom just tested positive for Covid earlier today, but no staff member has notified me. I found out because I was on the phone with my mom when the nurse informed her. Im her POA and family. I would think their 1st priority would be is to inform family members of this illness, not the next day or when they get around to it. Since it could be a life and death situation they should be notifying family members right away.