Highland Valley Elder Services - Northampton, Massachusetts

Highland Valley Elder Services

Address: 320 Riverside Dr #B, Northampton, MA 01062, United States.

Phone: 4135862000.

Website: highlandvalley.org.

Especialidades

Highland Valley Elder Services es una organización sin fines de lucro que ofrece servicios de cuidado a personas mayores, atención a personas con discapacidad, y servicios de información.

Las especialidades de la organización incluyen:

• Servicios de cuidado en casa
• Atención a personas con discapacidad
• Servicios de información
• Entrega de comidas
• Cuidado a personas mayores
• Servicios sociales

Otras características

La organización cuenta con las siguientes características:

• Parking para vehículos con ruedas de apoyo
• Acceso a la organización para personas con discapacidad
• Baños de género neutro
• Ambiente acogedor para personas LGBTQ+
• Espacio seguro para personas transgénero

Opiniones

La organización ha recibido 14 reseñas en Google My Business.

La opinión media es de 3.1/5.

Los clientes han destacado la atención personalizada y el apoyo emocional que reciben, así como la facilidad de acceso a los servicios.

Algunos clientes han mencionado que la organización ha sido una gran fuente de apoyo durante el proceso de cuidado de sus seres queridos.

En general, la opinión de los clientes es positiva y destacan la importancia de la organización en la comunidad.

👍 Reviews of Highland Valley Elder Services

Suzanne J.

5/5

Thank you Highland Valley, for being a place to count on for my mom. The home delivered meals are a bright spot in her day, which gives me comfort. Navigating the care of senior is not easy, and Highland has been thereto answer questions when needed. Good people!

Moira B.

5/5

Highland Valley Elder Services was such a great place for support and finding resources while navigating elder care for family. Teagan and Kelly were great to work with and hope to work with them again in the future!

Mary C.

5/5

Taking caring of seniors is one of the hardest jobs for a family. But with places like Highland Valley Elder Services the burden is definitely lessened. I don’t know what we would do without their help!

Arlene C.

1/5

i wonder why highland valley is always having meetings or not available for help it’s been 10 weeks and they haven’t even finished doing the information i need. Tempest has done there job but says Highland valley needs to finish doing there part. they need to approve my worker for back pay that all the time sheets have been submitted. i have two workers and there never around or in meetings it’s really frustrating. my worker is about to leave me. i’m 71 and widowed i need help. answer my questions highland valley or i’m going to report them for adult abuse i’m haveing anxiety daily.

Molly M.

5/5

Highland Valley does great work for our community and our seniors. Thank you to the amazing staff!

Fay C.

1/5

I am not happy with the services provided at Highland Valley Elder Care. The meals on wheels program does not consistently provide good food. The cleaning service does not do a good job and states that they can’t clean the things I need taken care. The foot care person left hang nails on my feet. My neighbor has to come over and redo all that was left out by these services.

Tracey D.

1/5

Would not recommend at all. Had initial consult to get services for my mom. They said referrals would be sent for services. That was 5 months ago. Several emails and phone calls to them to get the status and nothing. Very frustrating.

Wayne H.

5/5

I can't say enough great things about Highland Valley. They really enable us seniors to stay at home where we feel safe and comfortable. They're a great help.