Department of Child Support Services North Region Office - Phoenix, Arizona

Address: 11420 N 19th Ave, Phoenix, AZ 85029, United States.
Phone: 6022524045.
Website: des.az.gov.
Specialties: Social services organization, Child care agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 220 reviews on Google My Business.
Average opinion: 3.2/5.

Location of Department of Child Support Services North Region Office

6022524045

The Department of Child Support Services North Region Office is a social services organization and child care agency located in Phoenix, Arizona. The office is situated at 11420 N 19th Ave, Phoenix, AZ 85029, United States. This location is wheelchair-accessible, making it easy for people with mobility challenges to visit.

If you need to contact the office, you can call them at 6022524045. They also have a user-friendly website that you can access at des.az.gov. The website contains valuable information about child support payments, local offices, and other relevant topics.

The Department of Child Support Services North Region Office offers a range of services designed to support children and families. They specialize in child care services, providing assistance and resources to help parents and guardians care for their children. Whether you need help with child support payments, child care subsidies, or other related services, this office can help.

According to Google My Business, the Department of Child Support Services North Region Office has a 3.2/5 average rating based on 220 reviews. While some reviewers have had positive experiences with the office, others have reported challenges and difficulties. It's essential to keep in mind that every situation is unique, and the office is committed to providing support and resources to all families.

If you're looking for a social services organization or child care agency in the Phoenix area, the Department of Child Support Services North Region Office is a great option to consider. With its convenient location, accessible facilities, and range of services, this office is well-equipped to help families in need.

To learn more about the office and the services they offer, we recommend visiting their website or giving them a call. By doing so, you can get the information and support you need to care for your children and build a brighter future for your family. Don't hesitate to reach out and take advantage of the resources available to you.

Reviews of Department of Child Support Services North Region Office

Department of Child Support Services North Region Office - Phoenix, Arizona

Carolyn Dallas

1/5

If I could give no stars I would.. I never receive a call from the caseworker despite several requests for call backs. The wait time to speak with someone is ridiculous.. I waited over 35 minutes only to be hung up on. I'm getting no help whatsoever enforcing an order despite the arrears and no current payments. It's one excuse literally after another. no one wants to do their job! It's an absolute disgrace!

Tre Horton

1/5

DES Child Support division needs some operational changes and better customer service including being able to call and speaking to an actual staff instead of that trash automated system. In addition, they don't respond to their emails.

Very frustrating agency to be involved with and would recommend keeping the State out of family matters cause once they're in it's a difficult frustrating process to get them out. Very disappointing.

Barbara Coughlin

1/5

When I first submitted paperwork 8 years ago, the first thing said to me was "we will be lucky to ever get anything from Arizona, they are known for not enforcing child support". I then heard this a dozen more times over the years!
If there was a zero star option, I would choose that. Their mission statement is (DCSS Mission: Provide timely child support services that are in the best interest of the child. #HelpingFamilies)
They have had my paperwork (submitted 3 separate times) for 2 and 1/2 years. While my children's father lives in a 1/2 million dollar home, and his step kids attend private school, he pays $88 a month for five kids, that isn't even consistently enforced. His children live well below the poverty line. Nobody does anything, everyone says I need to contact someone else. Their mission statement is a bold faced lie!
*update* 3 years later NOT one single thing has been done. If I send messages or call, I'm told they are "reviewing" the paperwork, or that it is on the desk of the States Attorney that needs to review it.
Nothing! The youngest are going to turn 17, and not one thing done!

Michael Hill

1/5

Can NEVER get through via phone. 5 minutes after opening all you will get is "due to high call volume, please call back later". Horrible staff and service of you can manage to get in contact with anyone there. A complete joke

Michelle Dominguez

1/5

Why are there always high call volume
I can’t get through, ever . Doesn’t repeat atlas number.the phone services are all messed up

Elyse Hobert

1/5

This place is the worst you can never get through to speak to somebody in regards to issues you are having and they put my payments on hold for no reason and it was a turn around to get them released do not go through these guys they are horrible.?

Andronicus McCabe

1/5

Horrible phone service I’ve been trying to get a hold of someone for 3 days call when they open and nothing

Nina Lemaitre

1/5

What in the heck is going on with there flipping phone system on the phone for an 1 hr and 40 min so far...