The Manor Village at Desert Ridge - Phoenix, Arizona

Douglas Frigon

I cannot sing the praises of the team at Manor Village enough. You could point to how hard they work (true), or to the organization of their staff and programs (not always the case in a retirement community), or even the sparkling facility itself. But what continues to reassure me this is the right home for my parents is this: the staff's smiles. They are simply loving and caring people. My parents moved into Manor Village over two years ago and during this period transitioned from assisted living to memory care. They're both over 100 now and receiving great care; it should be mentioned they can be a handful. Apologies because I will overlook several of the staff but shoutouts to Toby, Lisa, Acadia, and Wesley; Jenn at the front desk; Esme, Jenn and all the great team in memory care. I could go on about many others. Only suggestion would better organization around laundry (tracking of clothes) but that is it. The food is quite delicious, the facility well maintained and clean, and the Manor Village team so pleasant and caring. It's the most you could wish for in a retirement facility.

Featherstar Productions

We just passed the 90 day mark for placing my sister in Memory Care. I had been on the search for a solid year with a very specific criteria mind, understanding that no place is absolutely perfect.
Manor Village is nearly perfect! It’s all about the staff and the quality of attention that they give each resident. The staff and administration are VERY generous with their time and communication.
They are phenomenal listeners in helping design and dial in my sister’s specific needs. They ALL have risen above and beyond on numerous occasions as we were getting acclimated to adjust the details.

I feel like I’m in a true collaborative partnership with them knowing that when we are challenged, they rapidly work for solution.
I’ll give them 10 stars (each) for love, good humor and compassion!
Because of that, my sister is thriving beyond my wildest imagination here than she has in five years and doing things that have completely surprised me because their enthusiasm of inclusiveness and Joy has made her blossom!!! ?

We are so grateful to have landed in their family. (This is Kathleen) ?

Tara Melton

My mom has been living in the memory care community at Manor Village since January. We did our research and toured 10 different memory care facilities in the general area. Within the first 5 minutes of touring Manor Village we knew it was the best place for mom. The sense of community and the true family feel at Manor Village is what sets it apart from the others.
Since moving into Manor Village my mom has adjusted incredibly well and is very happy. The staff is wonderful and have come to be like family to us. They take incredible care of my mom, they are extremely kind, patient and caring.
I highly recommend Manor Village to anyone looking for their loved one.

Jim Richards

I've been working at the Manor since July 2024. I must say that this is the best group of co-workers I have worked with. They are caring and thoughtful. Look forward to my future with this company and group of people I work with.

Lynn Rubicam

Our family selected the Manor Village for our mother for the intellectual stimulation and range of art, music, and other therapies we hoped it would offer her. Only one month has passed, but it has already met and exceeded our expectations. The big surprise for us is what a friendly and welcoming place it is. Everyone says "Hello" with a smile, whether they are residents, staff, or other visitors. We have also been impressed with the professionalism of the care givers, med techs, and activities directors. The facility is bright and clean with soothing colors and lots of light. The chef-curated menu offers a wonderful selection of meals.

The staff are sensitive to how difficult this decision and move to Memory Care can be for a family, and they convene a family support group and offer lots of advice. In the short time Mom has been there, we’re still learning about the interface with medical care and a few other aspects, but we are comfortable with the care our mother is receiving and know it is delivered gently and respectfully. We look forward to a long relationship with the Manor Village.

Lisa S

The Manor Village will forever hold a special place in my heart. I started my journey with this wonderful family owned community almost 11 years ago at their Scottsdale location. I quickly realized that this was a special place where families can be assured that their loved ones will be safe, cared for, and live their senior years with a positive quality of life and dignity. My father was a resident at The Manor for two years until his passing in 2021, and I was able to watch him enjoy his life to the fullest not only as an employee but as his daughter, which only strengthened my opinion of the quality of care and concern the Manor provides to their valued residents, family members, and staff. I am truly blessed to call everyone at The Manor Village my family. The residents are so kind and thoughtful, and the staff are outstanding! As I age, I plan to continue my role as Hospitality Coordinator and one day hope to become a resident in this beautiful community.

Susan Gurstel

My mother moved here after a year at an assisted living in New York and we could not be happier we made the move. Manor Village is extraordinary! The staff is excellent - committed, caring, kind and always available. Everyone - from the waiters, the chef, the medical staff, attendants, the cleaning staff, the executive staff - are lovely, friendly, hard-working and always smiling. My mother is thrilled with the food - it is healthy and very, very delicious!! The accommodations are beautiful and clean. The activities (at least 6 per day) are always packed with residents that are participating happily and enjoying themselves. Residents and staff have been equally friendly and welcoming. My mother could not have moved in to a more wonderful assisted living!! We feel blessed.

Connie Bynum

My Mother moved into assisted living at The Manor Village in January 2022. The staff was very friendly and invited Mom to play games with the other residents. Mom found she Loves playing WII bowling, and some of the other games. She tries to show up for exercise class daily.
I looked at other facilities and this was one of the nicest and seems to have the most participation in the activities by the residents. The Manor Village is clean and beautiful. I like the fact that the staff is caring and seems to know the name of every resident.
I could not be happier with this facility.
Connie