Redland Water Supply Corporation - Lufkin, Texas

Redland Water Supply Corporation: A Detailed Overview

The Redland Water Supply Corporation is a dedicated non-profit organization committed to providing reliable water services to the residents and businesses of Redland, Texas. Located at Address: 2687 FM2021, Lufkin, TX 75901, the corporation operates with a strong focus on community welfare and sustainable water management. Contacting them is simple through their Phone: 9366345070. For further information and access to resources, visitors can explore their official Website: redlandwsc.myruralwater.com.

Location and Accessibility

The corporation’s physical location at 2687 FM2021 in Lufkin, Texas, is easily accessible. It’s situated within a rural setting, serving a specific geographic region. A key aspect of the corporation’s commitment to accessibility is demonstrated by the provision of a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can readily access services. This dedication to inclusivity reflects a core value of the organization.

Services and Specializations

The Redland Water Supply Corporation primarily focuses on the delivery of potable water to its customers. They manage the entire water distribution system, encompassing treatment, storage, and delivery. Their operational model is designed to maintain consistent water quality and reliability. While the corporation’s core function is water provision, they also likely engage in routine maintenance, infrastructure improvements, and adherence to stringent regulatory standards set by relevant environmental and public health agencies. The organization’s commitment extends beyond simple service delivery; it prioritizes responsible water stewardship.

Customer Feedback and Areas for Improvement

Public perception of the Redland Water Supply Corporation, as reflected in online reviews, suggests a generally acceptable service offering. However, there’s a clear area for potential enhancement regarding payment options. Several reviews highlight the desire for online bill payment or the acceptance of credit/debit card transactions. Currently, the corporation primarily accepts payments via cash, check, or money order – a method that may not be convenient for all customers, especially those residing outside the immediate vicinity. This limitation could be a significant barrier for some residents.

Operational Details and Governance

As a non-profit organization, the Redland Water Supply Corporation’s operations are governed by a board of directors entrusted with overseeing the corporation’s financial stability, strategic direction, and adherence to ethical standards. The board’s decisions are driven by the welfare of the community it serves. The corporation likely operates under a framework of transparency and accountability, ensuring that resources are managed efficiently and effectively. Further investigation into the corporation’s governance structure would provide a more comprehensive understanding of its operational procedures.

Community Impact and Engagement

The Redland Water Supply Corporation plays a vital role in the local community, providing a fundamental service necessary for daily life. Beyond simply providing water, it contributes to public health and safety. The organization’s efforts to maintain water quality and reliability directly impact the wellbeing of its residents and businesses. It’s reasonable to assume that the corporation engages in community outreach activities, providing information about water conservation, responsible water usage, and potential water-related issues. While specific details of these activities may not be readily available, they likely form an integral part of the corporation’s mission.

Google My Business Reviews

Currently, the Redland Water Supply Corporation has 12 reviews on Google My Business, offering a snapshot of customer experiences. The average opinion is 2.8/5, indicating a need for improvement in customer satisfaction. This average suggests that while some customers have positive experiences, a significant proportion have encountered issues or frustrations. Addressing these concerns proactively is crucial for bolstering the corporation’s reputation and fostering greater customer loyalty. Detailed analysis of the reviews could identify recurring themes and areas where targeted improvements can be implemented. These reviews highlight the importance of modernizing payment systems and potentially improving communication regarding service updates or disruptions.

Key Features Summary:

• Non-profit Organization: Dedicated to community service.
• Location: 2687 FM2021, Lufkin, TX 75901
• Contact: 9366345070
• Website: redlandwsc.myruralwater.com
• Accessibility: Wheelchair accessible entrance and parking.

👍 Reviews of Redland Water Supply Corporation

Tiffany B.

4/5

Company is ok, the lady at the window is super nice and gives lollies for kids. One thing that could be better is they need the option to pay bill online or with a card. It's 2025 and they are still cash, check or money order only.

samantha B.

1/5

they never send the bill on time, If you call the woman who answers the phone is very rude. and she even went so far as to call me a liar. Worst company I have ever had the displeasure of dealing with!

Gary F.

1/5

If you are looking for great service and friendly atmosphere don't go here. Since you don't have any choice consider yourself warned. I recommend digging a well or buying tons of bottled water from Sams.

PaulM

1/5

It's 8/23/2021 Monday morning at the start of a new school year and the water is off again without warning! What a POS operation!

Wade R.

2/5

They replaced our water line and our pressure still sucks. They dug our driveway up and totally trashed our front yard. But they did put the dirt back and threw out some grass seed

Kathryn W.

1/5

The youngest lady working has a bad attitude.

Donna R.

5/5

Great, paid a bill

David K.

5/5

Lovely ladies.