Genesis Women's Shelter Outreach Office - Dallas, Texas

For individuals and families navigating the challenging circumstances of domestic abuse, the Genesis Women’s Shelter Outreach Office stands as a vital and compassionate resource. Located at 2023 Lucas Dr, Dallas, TX 75219, and reachable at Phone: 2149464357, the organization provides comprehensive support and services to women and children experiencing violence. Their website, genesisshelter.org, offers a wealth of information and connects visitors with crucial assistance.

The Genesis Women’s Shelter Outreach Office operates as a dedicated non-profit organization, deeply committed to empowering survivors and fostering a safe environment. Its core mission centers around providing immediate refuge and long-term support to women who have endured abuse. This includes a range of services designed to address the multifaceted needs of survivors, moving beyond simply offering a safe place to stay to encompassing holistic healing and self-sufficiency.

Key Features and Services

The Outreach Office distinguishes itself through a combination of immediate crisis intervention and sustained support. Here’s a breakdown of their key offerings:

• Emergency Shelter: Genesis Women’s Shelter provides safe and confidential housing for women and their children fleeing abusive situations. This immediate safety net is paramount in allowing survivors to begin the process of recovery.
• Counseling Services: Recognizing the profound emotional and psychological impact of domestic violence, the organization offers individual and group counseling sessions led by trained therapists. These sessions are designed to help survivors process trauma, build self-esteem, and develop healthy coping mechanisms.
• Legal Advocacy: Navigating the legal system following abuse can be incredibly daunting. The shelter provides legal assistance and referrals to attorneys specializing in domestic violence cases, ensuring survivors understand their rights and options.
• Support Groups: Connecting with others who have experienced similar challenges can be incredibly beneficial. Genesis Women’s Shelter hosts regular support groups where survivors can share their experiences, offer mutual support, and build a sense of community.
• Safety Planning: Developing a comprehensive safety plan is crucial for survivors’ well-being. Shelter staff assists women in creating personalized plans that address potential risks and outline steps to take in the event of an emergency.
• Children’s Services: Understanding the impact of domestic violence on children is a priority. The shelter provides specialized services for children, including counseling, educational support, and recreational activities, fostering a supportive environment for their healing and development.

Location and Accessibility

The Outreach Office’s location at 2023 Lucas Dr, Dallas, TX 75219 is strategically chosen to be easily accessible to those in need. Furthermore, the facility is designed with wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a strong commitment to inclusivity and ensuring that all survivors can access the services they require. The surrounding area offers a variety of public transportation options, making it convenient for individuals without personal vehicles.

Community Feedback & Reputation

The Genesis Women’s Shelter Outreach Office boasts a strong reputation within the Dallas community, evidenced by its impressive 127 reviews on Google My Business. The average opinion is 3.8/5, reflecting overwhelmingly positive experiences from those who have utilized their services. Testimonials frequently highlight the staff's compassion, professionalism, and dedication to helping survivors rebuild their lives. Here's a summary of common themes from the reviews:

• Compassionate Staff: Many reviewers specifically commend the staff for their empathy and understanding.
• Safe and Supportive Environment: Survivors consistently describe the shelter as a safe and welcoming place where they feel valued and respected.
• Effective Services: Reviewers note the effectiveness of the counseling, legal advocacy, and support groups offered.
• Holistic Approach: The comprehensive nature of the services is frequently praised, recognizing that healing from domestic violence requires more than just shelter.

Individuals seeking assistance can find detailed information and resources on the organization’s website: genesisshelter.org. The website provides contact information, service descriptions, and helpful articles on domestic violence prevention and recovery. It’s a valuable resource for anyone seeking to understand the complexities of domestic abuse and the available support systems.

In conclusion, the Genesis Women’s Shelter Outreach Office represents a beacon of hope for women and children affected by domestic violence. Its specialties – women’s shelter, domestic abuse treatment center, and non-profit organization – clearly define its commitment to providing essential services and advocating for a safer community. The organization's accessibility, coupled with its positive community feedback, makes it a trusted and invaluable resource in Dallas.

👍 Reviews of Genesis Women's Shelter Outreach Office

K M.

1/5

I came here asking for help. Beforehand, I was never told I had to leave my infant in a room all by herself. It was only after I came in person I was told this because "she could feel the abuse being recounted." Children's psychology doesn't say that, btw. Then I was told I could leave her with one of their staff? A complete stranger, people who have exp trauma do not trust strangers with their children. I feel like a battered women's center would know that? It gives children anxiety to be separated from their parents. Also, I had a meeting with one of their in house attorney's. My meeting was rescheduled due to the lawyers busy schedule, which I understood and set a different time apart from my schedule. Then they missed my meeting, no update, no email. Nothing. They also did not answer my calls or emails. Guess my time is not as important as theirs. They made me feel like I didn't matter, like they do not care about the kids. Do not come here. They do not care to help you. They are government funded and only care to get their financial portion.
There was also a woman sitting in the lobby crying because she said they wouldn't help her because she has 2 sons and they cant stay with her? These are children, who like their mom has faced abuse. How are you turning them away?

Sun D.

5/5

I did a tour of the facility and trainings here. The place is beautiful and serene. I cannot speak as a person looking for services.

Natalia

1/5

They don't offer any help. Every time I call them it's the same answer they are full and don't call them. Scum company that goes to TV for donations but never help!!!

Kenasha G.

1/5

First call the lady answered and hung up in my face 2 times and won't answer back . I read the reviews before calling but I like to experience people for myself. This is the rudest I have ever been treated in my life

Ashton M.

5/5

Genesis Women's Outreach is good to me. I only use their counseling services, which included EMDR, parenting classes, group classes, and more recently, talk therapy. With my current counselor's guidance, my PCL-5 score went from 51 to 23 in about a year. I've poured many years, so much money, and hard work into healing trauma that when I was told about my most recent PCL-5 score, I cried tears of joy. I also framed the sticky not my counselor gave me listing my PCL-5 scores by date. Domestic violence survivors get so much judgment, which only adds to the intense shame that their abusers have placed onto them. For me, that used to be so hard. In fact, I almost took my life to escape the abuse I experienced, for not being believed, and the judgment I received for my trauma reactions. But Genesis believes me. They have helped me understand the dynamics I have experienced. Their belief didn't help me in court. But what it has done is help me to feel okay and heard and not so alone. I am grateful to Genesis and everyone who has chosen to support Genesis in their mission. I will say that the toiletries that people donate are amazing!!! Many moments when my account has been in the negative but I had feminine care products, toothpaste, and deodorant that I wouldn't have been able to afford otherwise. Y'all can donate toilet paper too if you'd like!

Ali A.

5/5

My mother stayed here with me when we were young. The protection they provided during such a critical time was pivotal in allowing my mom to provide me with the resources I needed to live a good life. I am forever thankful to the services provided by this shelter.

Jackie G.

5/5

Me and my children have been here sense 2018, and the service that we have gotten has been incredible,good attention, and with their help we have grow and keep going. The staff, counselors are so nice and helpful. Thank you and god bless y’all for the work! 🙏

Merry C.

5/5

I was a client in 1993 after I escaped an abusive marriage with my daughter. Everyone was so helpful in helping me get counseling, divorce, protective order, daycare, and an apartment to help me get on my feet. I'd most likely would have been killed had Genesis not been there!!

30 years later, I still donate clothes & household items and shop in their thrift stores to help the other women.