Goodwill Store and Donation Station - Cibolo, Texas

Introduction to Goodwill Store and Donation Station

For individuals seeking a unique shopping experience and a convenient way to contribute to their community, the Goodwill Store and Donation Station located at 635 Cibolo Valley Dr, Cibolo, TX 78108 presents a compelling option. This establishment, part of the larger Goodwill San Antonio organization (goodwillsa.org), operates as a thrift store, offering a wide selection of gently used clothing, household items, and various other goods at affordable prices. It’s more than just a retail outlet; it’s a vital resource supporting job training and employment opportunities for individuals within the San Antonio area.

Location and Contact Information

The Cibolo location is strategically situated at 635 Cibolo Valley Dr, Cibolo, TX 78108. Customers can easily reach the store by phone at 210-924-8581. The website, goodwillsa.org, provides comprehensive information about the organization’s mission, services, and locations. The store’s accessibility is a key feature, boasting a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring inclusivity for all visitors.

Key Features and Services

The Goodwill Store and Donation Station offers a diverse range of services designed to cater to a broad clientele. In-store shopping is the primary activity, with a constantly rotating inventory of items ranging from clothing and shoes to furniture and electronics. Beyond traditional retail, the store also provides onsite services, streamlining the donation process for individuals looking to contribute to the cause. Delivery options are available, allowing customers to conveniently receive their purchases at home. Furthermore, the store offers same-day delivery for added convenience.

Payment Options and Accessibility

Recognizing the diverse preferences of shoppers, the store accepts a variety of payment methods, including checks, credit cards, and debit cards. NFC mobile payments are also supported, providing a seamless and secure checkout experience. The store’s layout and operations are designed for a quick visit, minimizing wait times and maximizing customer satisfaction. The store’s success clearly showcases the value of providing an accessible and friendly shopping environment.

A Diverse Inventory and Unique Finds

The inventory at the Cibolo Goodwill location is remarkably varied, often featuring unexpected and delightful discoveries. Customers frequently report uncovering clothing in excellent condition, alongside a surprising array of checks, and various other items. A particularly notable aspect of the store is the presence of decor, including humorous and unique message-bearing items, which consistently prove to be popular among shoppers. The selection suggests a strong commitment to offering a diverse and interesting range of goods, appealing to a wide spectrum of tastes and budgets.

Customer Feedback and Reputation

The Goodwill Store and Donation Station in Cibolo enjoys a strong positive reputation within the community, evidenced by its impressive 238 reviews on Google My Business. The average opinion is 4.1/5, indicating overwhelmingly satisfied customers. While specific feedback details are not directly available, the high rating suggests a consistently positive experience, likely stemming from the store’s affordable prices, friendly staff, and the rewarding feeling of supporting a worthwhile cause. It's clear that the store prioritizes providing a helpful and pleasant shopping experience.

Supporting a Community-Focused Organization

Ultimately, the Goodwill Store and Donation Station serves as a vital link between the community and a crucial social enterprise. The revenue generated from sales directly supports Goodwill San Antonio’s mission of providing job training and employment opportunities for individuals facing barriers to employment. By shopping at the store, customers are not only acquiring affordable goods but also actively contributing to a positive social impact. The store’s continuous operation and positive customer feedback further solidify its importance within the Cibolo community and beyond.

👍 Reviews of Goodwill Store and Donation Station

Nicholas G.

4/5

Always have a great experience at goodwill. I've got to say my favorite part has to be all the odd little things I never knew I wanted lol oh and any decor that has a funny message

Gabriella S.

3/5

I usually enjoy my time here, but around 10:50am after dropping off donations a worker
mumbled under his breath about a customer placing items outside on the floor of the donation bins. “ it would be nice for people to not just throw things here for us that have to do it all damn day”. The items that he was referring to was neatly stacked near the bin by the way.When bins are full to capacity customers are just trying to be helpful by not overfilling them to cause any damage to other items, it’s important that the workers understand that and not allow their own feelings bleed into customers period.

April S.

5/5

Staff is friendly and they have a wide variety of items to see. The pricing can been inconsistent on items like Rubbermaid tubs that are the same size. I showed the person at the register and they price matched the lower amount. The miscellaneous areas can be messy and that makes it a little bit more difficult to look through. The clothes here are in good shape and they have a good variety. I like this location.

Nicole D.

1/5

Yikes. First of all, this plaza is in a horrible spot where you fight traffic to both get in and out of the plaza. I've been to Goodwills all over San Antonio and Austin, and several in-between but I've never seen such outrageous prices as this particular location. Every decor item I wanted to buy was $8-12 each and definitely not worth even half of that. I was disappointed and walked out with nothing. The check out line made zero sense. Customers were arguing about where the line was supposed to start. The only good thing about this location was that it seemed clean.

Chris P.

1/5

Got treated horribly by employee Chris Blue. For one when I came back for bar stools where the tag was removed the day before by another customer the gentleman made 3 call outs for a customer to claim them of which I do not have issue with. What I do have issue with is he made me wait 15 minute Intervals between call outs when the store was empty until the line got packed then had me proceed to the back of the line after I was at the register. Upon going through the line he refused a first responder id card verified by ID.me and clearly didn't understand the task even after I explained and offered him 2 forms of ID. He asked for a military ID which I told him several times I'm not a veteran or active service member but legally certified for first aid instruction and first response. So after horrible customer service, giving me a hard time at the register he only made me late by almost an hour for something that should have been a simple transaction and a 10% discount. Don't be a private contractor or first aid certified instructor through.... Apparently only active members get acknowledged here..... Well at least by employee Chris Blue anyways according to his personal policy not the companies because I have never in my 47 years on planet earth ever had an issue anywhere else.

Cody L.

1/5

Apparently all posted donation hours here are subject to the will of the employees. They’ll just lock the door and shake their head at you if they don’t feel like dealing with it. I certainly didn’t expect too much, but this was particularly absurd

Nick L.

5/5

Jesic Rivas was super helpful at the Goodwill Donation station in Cibolo, TX. He helped me unload my donation items and got me in at quick. Thank you Jesic

Dee A.

2/5

Great small store, clean and organized.
Customer service not too friendly. There is one lady who even when I have said thank you and smile she just stares with attitude. We can do better Goodwill.