Texana Behavioral Healthcare Clinic at Brookshire - Brookshire, TX

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Texana Behavioral Healthcare Clinic at Brookshire

Located at 535 FM 359, South St, Brookshire, TX 77423, Texana Behavioral Healthcare Clinic at Brookshire is a mental health clinic and non-profit organization dedicated to providing comprehensive behavioral healthcare services to those in need. With a focus on treating mental health disorders and substance abuse issues, this clinic aims to improve the lives of their patients through evidence-based treatments and a supportive, compassionate environment.

Specialties: The Texana Behavioral Healthcare Clinic at Brookshire offers a range of services, including individual and group therapy, psychiatric evaluations, medication management, substance abuse treatment, and trauma-informed care. Their team of experienced mental health professionals is committed to delivering high-quality, personalized care to each patient.

Accessibility and Appointments: The clinic is wheelchair accessible, with a dedicated parking lot and entrance. While walk-ins are welcome, appointments are recommended to ensure prompt attention and personalized care. To schedule an appointment or learn more about their services, you can contact them at 281-375-5300 or visit their website at texanacenter.com.

Reviews and Ratings: Texana Behavioral Healthcare Clinic at Brookshire has received mixed reviews from patients and community members. With 11 reviews on Google My Business, the clinic holds an average rating of 2.3 out of 5 stars. Some reviewers appreciate the clinic's commitment to providing accessible, affordable care, while others have expressed concerns about the quality of services and staff responsiveness.

Key Features:

• Specializes in mental health and substance abuse treatment
• Offers a range of evidence-based therapies and services
• Accessible location with wheelchair-friendly entrance and parking
• Appointments recommended but walk-ins welcome

Address: 535 FM 359, South St, Brookshire, TX 77423

Phone: 281-375-5300

Website: texanacenter.com

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👍 Reviews of Texana Behavioral Healthcare Clinic at Brookshire

G A.

1/5

I began at Texana to get back into therapy for my depression and anxiety because I was informed they are state-funded and great for low-income people. While this may be somewhat true, they are very reluctant to give people like me the help we truly need. They do not accommodate well for or respect LGBTQ+ or gender-nonconforming people, even though this is a standard part of training for mental health services workers today. They deadname and misgender trans people intentionally and are generally rude. They also push very hard to put new patients on psychiatric medication. When patients politely decline medication their psychiatrist is rude and ends appointments early. And I had to wait nearly two months despite calling their crisis hotline on three separate occasions to see a therapist (which was what I went in for in the first place). I understand a state fund shortage and labor shortage to a certain extent but this does not excuse the rudeness and apathy toward people experiencing mental illness that I have encountered up to this point so far. I have met with my therapist only once so far and she is friendly, I hope for progress and improvement with her but all other staff members I have spoken with have been unhelpful or nasty to me. If you can afford better care somewhere else unlike me, go get it.

Ashlee

1/5

The lady Maria in billing is the rudest lady I've ever spoken to. She literally threatened to withhold my daughters services if I didn't pay right away. She was just very rude, uncaring, nasty and threatening. If you have a question about your bill she will not call you back. But if you owe she will call you and harass you until you pay. She will threaten to take you off the schedule and end your mental health services if you don't pay when she calls. You would think this place is broke the way she acts.I hope you never have to deal with her. I hope you always have the money to pay these people. My bill said my payment isn't due until oct 15 today is Oct.2 she threatened to cancel my daughters appointment in dec. If I didn't pay today. She's the worst human being on the planet.

Nermin M.

1/5

The most unorganized place I ever use, 0 customer service, no benefit of the service with them, long time wait for any service even if you have schedule appointment. my advice for them to shut done or if you care about your self don't west your time and find different place that will serve you with good manner.

Kelly N.

1/5

Don't bother. I just tried to make an appointment and they don't do appointments at all. It's 1st come 1st serve only. Which is asinine, especially for mental health care. Absolutely worthless!!!

Kelly S.

1/5

You people should be ashamed of yourselves, people be aware not only do you sit for hours before seen but they have a 4 week waiting list for therapy and you don't get to talk face to face it done via computer! Yall wasted our time. I wish i could give zero stars, you people are fowl

Chad C.

5/5

Mental health is often an unaddressed issue, but they fulfill this need for our community.

Joe M.

5/5

I received excellent care from Texana.

Raheel A.

1/5

Called about 100 freaking times and no one is responding!!!