Enrichment Federal Credit Union - Oak Ridge - Oak Ridge, Tennessee

Enrichment Federal Credit Union - Oak Ridge

Enrichment Federal Credit Union - Oak Ridge is a reputable financial institution located at 201 S Illinois Ave, Oak Ridge, TN 37830, United States. Established to serve the financial needs of its members, Enrichment Federal Credit Union has been providing quality services for years. Their phone number is 54820045 and their website is enrichmentfcu.org.

The credit union specializes in offering credit union, ATM, and mortgage lending services. They also have a drive-through facility and provide wheelchair-accessible entrance and parking lot, ensuring convenience for all their members. With an average opinion rating of 4.8/5 based on 219 reviews on Google My Business, Enrichment Federal Credit Union is highly regarded by its customers.

Specialties

• Credit union
• ATM
• Mortgage lender

Other Points of Interest

• Drive-through
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

One of the notable aspects of this credit union is the exceptional customer service provided by their staff. For instance, Zain Hashmi, who assisted a member with their car loan process, demonstrated promptness, timeliness, and follow-up, showing a strong commitment to ensuring a smooth and satisfactory experience for the member. Such dedication to customer satisfaction is what sets Enrichment Federal Credit Union - Oak Ridge apart from other financial institutions.

👍 Reviews of Enrichment Federal Credit Union - Oak Ridge

Shelia R.

5/5

We applied for a car loan with Enrichment. Zain Hashmi assisted us with the entire process. He was prompt, informative, very timely, supplied all documentation we requested, followed up to make sure we had no problems getting our check. And even followed up the next day! Very thankful for his attention to detail in our car loan process. Would highly recommend Zain others who are purchasing a new car

Donna C.

5/5

I couldn’t say enough nice things about Miss Tina at your Oak Ridge branch. She went above and beyond to help me this morning regarding a very stressful situation. She was kind, patient, understanding, and so helpful. Thank you Tina for everything! You are definitely appreciated!

Kat S.

5/5

I had the pleasure of working with Tina today for a small hiccup with my auto loan, and she was absolutely amazing! Super friendly and I had my car payment made before we hung up the phone! Enrichment got me the car of my dreams, and I've had nothing but an easy experience, even with the hiccup today! Thank you for your help today tina!

Jodee H.

5/5

Ivey handled my inquiry with great personal customer service and kept an open line of communication during several weeks to make sure that all needs were met and questions answered. Such a seamless process!! Though we did not end up using the institution finance option - I would highly recommend her to handle this in the future.

Rick W.

5/5

Tina was attentive, thorough, patient and professional. She was even helpful and understanding as my recalcitrant phone repeatedly dropped our calls.

Larissa H.

5/5

Ms. Tina was the absolute BEST helping me get back into my account. VERY friendly!! Thank you so much!

Karen H.

5/5

I contacted Skylar for some help on my account. She was exceptionally helpful, courteous, and very professional. Great and easy experience. Thank you!

Bo C.

5/5

Mitchell was easy to get along with. He was extremely fast and answered all of my questions. This is my second loan with them, and they have the best customer service.