Homewood Suites by Hilton Denver - Littleton - Littleton, Colorado

Jordan B.

We arrived at the hotel for our wedding weekend and couldn’t have been more disappointed. The customer service was so awful and the entire room block was messed up. The person who checked us in gave my original room to another family member, then gave us keys to a room that was already taken. We went back to the front desk and the person behind the desk tried to tell me I had already checked in earlier. We eventually got into our room, but the next day we were about to go to our venue and the assistant manager came to our door to tell us our reservation had ended, and that we were not booked to stay another night. I showed her the reservation and hotel confirmation number, but she still told us we did not have a room for the night of our wedding. It all worked out in the end, but it put a huge damper on our weekend.

Tim

The stove in the room didn’t work. Other than that the room was ok. Great breakfast. Some great trails nearby.

Todd R.

I've stayed at several other Homewood Suites properties across the US and most were subpar. This property is in really great shape. The breakfast is solid and the amenities are great. I like that laundry is convenient and easily available and payable with a credit card. The front desk staff and housekeeping staff have all been amazing and super accommodating. The room is clean and in great shape too. The bathrooms have a large shower enclosure instead of a tub combo. The only two minor downers are the lack of parking and that the hot tub isn't particularly hot. And those are two minor "nit picks" for what's been a fantastic week long stay. I hope to stay here again in the future.

Grant A. N. D. J.

Our family stayed at this Homewood Suites for our 8-day Colorado family vacation. It was FANTASTIC!!!
The breakfast was super with lots of healthy options including a great mixed fruit salad every day! We especially loved the street tacos which are unique to Colorado, and were DELICIOUS! My youngest daughter loved the specialty filled donuts that we have never seen at any other Homewood Suites!
The staff was friendly, helpful, and went above and beyond to meet our family's extra requests.
The rooms were PERFECTLY clean (and we are very particular about that)!
Our dog, Heidi, had a great stay too!
The BEST thing about this hotel is the VALUE... the price of this hotel for this location is AMAZING!!!

Stacy R.

We arrived Saturday at 6 after driving down from Wyoming for the Kaleo concert. We are a party of six and had reserved the room 3 MONTHS prior. The room was the two bedroom, two bathroom for 600$. We checked in and were greeted by a large pile of filthy laundry and trash at the entrance to our room. We didn't know if the room was finished being clean so went back down to the desk. The man working the desk was dismissive and said it would be cleaned by some janitor or something. We stood down the hallway waiting, exhausted and hot, no one showed. Went back downstairs to talk to the front desk again and he came up and cleaned it. He told us the room was fine and we honestly were so grossed out and disappointed with the initial start. We finally went in a half hour after standing in the hallway and the room was not fine, it was gross. The beds and towels were clean and that was it. The tables had ketchup and food on them, the chair in the main room was absolutely trash, stains and rips. We tried to cover it with a sheet from the extra linens in the closet and those were dirty. Other than the dirty chair and couch in the main room there was no extra furniture. No tables, etc. .. We kept going back down to the front desk, bringing the dirty laundry, receiving new laundry, it could have been comical but long trip, children and exhaustion do not mix well. The man was apologetic and truly did try his best once he realized that we were not over reacting and all of this stuff was blocking the entrance to our room and the room was disgusting. We couldn't have another because it was the only 2 bedroom, 2 bathroom available. We went out and bought cleaning supplies and cleaned it ourselves at 8 o'clock, also the front desk took the nasty chair out of the room. The air conditioning in the main room works exceptionally well but not so much in the bedrooms, No big deal, they have fans except don't try to use 1 of them because its missing the fan blade completely. Ultimately, this is the very worst hotel we have ever stayed in and that is saying a lot. Oh, and managers do not work on the weekend. Super weak. Enjoy the cleaning supplies, maybe you'll use them!

SS1971

Clean - but strange. ||Our room was clean and, like all Homewood Suites, included a bed area, kitchen area, and living area. But NONE of them had a view of the TV, which was placed on a dresser in the middle of the room. Even the Ron desk was faced AWAY from the TV. ||So weird.

Mike M.

I was helped at the front desk by April with some logistics and she was quick to respond and very helpful. This was a nice hotel in a good location. clean with a decent breakfast. Room layout was perfect for our family of 5 which isn’t always easy. We will be back!

mtnbarbie1

Stayed here a week and was very disappointed. Here’s why:

1. I am allergic to down, it is on my Hilton profile and I mention it under “instructions” every time I book a room. I got to the room, exhausted after 22 hours of travel laid down on the bed for 5 minutes and my head slowly progressed to being covered in hives.

2. I booked a 1 bedroom suite with a king bed. The day of arrival there weren’t any of king bed rooms available so I had to pay an extra 20 a night and go with a “2 queen bed” room. Both of the beds were wildly uncomfortable. I wish that was the worst thing, but no.

3. There were holes in the drywall and stains on the carpet visible the moment I walked in the room.

4. There was no collar on the garbage disposal and I could see the disposal mechanism and the food and rust there when I went to the sink. If a person wanted to run the disposal they would have to put something there to stop the food from flying out like a plate or something. There were sink flies in the kitchen; undoubtedly from the neglected sink.

5. There wasn’t a toilet paper holder. There was a hole in the wall and the arms but the actual holder that goes in the toilet paper tube wasn’t there, so they were just sticking the toilet paper in the hole in the wall. I understand that people may abuse and break these, but find another type of holder - don’t just leave it broken.

6. There were black marks on the wall and ceiling where the a/c vents were. Could have been dust, could have been mold. I wasn’t brave enough to find out.

7. Every morning I dried water off the shelves of the refrigerator. Every afternoon it was back. It was a constant battle.

8. The hotel provides dispenser mounted bottles of body wash, shampoo and conditioner in the shower. I’m not sure what was in the shampoo bottle, but it wasn’t shampoo. The conditioner bottle was empty but after the shampoo issue I wouldn’t have trusted it anyway. I bought my own.

9. There was a large hole in the bedroom window screen, possibly from someone smoking and holding their smoke out the window? But given that it was 4 floors up in a family suite you would think this would be repaired asap. Maybe that’s just me.

The breakfast was fine - the usual things found at free breakfasts, sans bacon.
The staff was friendly and tried to be helpful.

I was going to discuss these things with the clerk but when I went to check out the morning of my departure the person at the front desk was sleeping in his chair.

I used to trust that any Hilton hotel would be up to par and at the very least clean and well maintained. Unfortunately, this trip changed that for me. I hope this hotel can budget in some maintenance and update their rooms. It’s a great location, but as is such a disappointment.