Southeast Armed Services YMCA - Colorado Springs, Colorado

Lisa S.

I used to love this Y, but they are eliminating Les Mills group exercise. It’s one of the most popular programs. They have very few other group exercise classes. After this move, they will lose their best instructors. It’s simply not worth the cost of membership anymore.

Cresha

I love this gym, but I am on the verge of canceling my membership due to the planned closing of the play area across from Learn and Play. I specifically joined and attend this gym for how kid friendly it is and for the peace of mind that I have with being able to see her while I'm working out.

My daughter uses this play area every day that we go to the gym, to remove this source of joy from her life just so that the public can have access to these computers when there is a library just down the road is absurd. Our kids deserve better, 1 in 5 children is obese now, these play areas are much more needed than a computer lab!! If this play area is removed the Y can kiss goodbye to my family membership.

Jessica M.

My review is only as a pool pass customer. And has also prevented me from a membership. I’ve been to this specific location about a dozen times in the last year with my grandchildren and NOT ONCE have they been able to go down that big tease of a yellow slide because it’s never been open when we’ve come and have been told several different reasons. So I research other locations and after spending around 50$ to get us in, there’s jazzercize in the wave pool and the heater was broke in the lazy river. But no one tells you that before you pay, so 2 kids froze and 2 didn’t swim for the 45 minutes they waited for the wave pool. If it was only swimming pools offered I would have honestly given 2 stars. I even asked if we could just have our money back but was told no since two of the children had gotten in the water how would they have been able to know that the heat was broke if they hadn’t have gotten in? Just crazy. So we waited until Jazzercise was over and swam for about 15 minutes to feel like we got some of our money worth

Ray L.

Unbelievable waste of time! Nice facility but poorly organized. I am from out of state and called to see when I could swim. I couldn’t get through to anyone but a recorded message. So I drove there.

Upon arriving, I was informed that the pool had just closed (at 1:45 pm), meaning I had wasted my time and effort.
I then asked about the weight room and was told it was closed for remodeling

I suggest a gym or pool that values your time and provides clear, honest information.

Tj D.

The front desk staff stopped me on a holiday. Just trying to work out have a membership productive member of society, said we can’t let you in with you running your information through a database to make sure you’re not violent or a danger which my wife wasn’t asked to do this when signing up,being in Colorado being black is a culture shock. I have been to many other locations , Way to go with inclusion! Cancelled your staff at the jet wing location should be ashamed of themselves.

I do hope a audit is done

To the reply the owner sent clearly you didn’t comprehend ,y wife went in person and she was never asked so instead of giving the generic policy nonsense get more hands on.

Citadel

The YMCA of Pikes Peak Region is a lovely gym/family gathering spot for all things.
The positives: Equipment and Classes and fun and inviting environment makes you want to go every day!
The negatives: I really had a struggle with the cost. We did a family of three and it was $130 a month with fees on the rise. This seems very steep to me. I was also not a huge fan of the 2.5 hours of daycare situation. Depending on who was on staff it seemed like my son wouldn't get enough of his needs met. I would pick him up and he would be very upset (appearing like he'd been crying a while) or the staff members would give me full inspection reports (even telling me about the safety issues with infants and hangnails.) It really was demeaning at times. Thirdly, the timing of the childcare does not align with their classes. The child center closes midday (which is great to keep things clean) however for our schedule just simply doesn't work.

We also did swim lessons from the Armed Services location and I swear one of the staff members was hungover, 15 minutes late and told us all about their staffing issues. It was real sad.

We ended up cancelling after 3 months simply because the negatives outweighed everything else.

Derrick

This is the local YMCA that I like to visit. I primarily use the YMCA for swimming and strength training, for triathlons. The pool at this YMCA is never crowded, I have always been able to find a lane. Lap swimming doesn’t begin to 12 PM and goes until closing. The staff is incredible, everyone has been extremely friendly and helpful to me during every visit. The crowds within the gym are minimal, so if you don’t like to work out around a lot of people, this is a great YMCA location.

Llathrum M. M.

My only issue is what they think is the correct protocol for passing a swim test.
Personally, the director of swimming either doesn't know how to teach propper floating or doesn't understand the point of learning to float. It's about energy conservation, not putting your feet and arms down in the water more.