Community Action Partnership of Riverside County - Riverside, California

Community Action Partnership of Riverside County (CAP Riverside) is a social services organization that aims to help individuals and families in need. They are conveniently located at Address: 2038 Iowa Ave suite b-102, Riverside, CA 92507. You can reach them by phone at Phone: 9519554900 or visit their website at Website: capriverside.org.

CAP Riverside offers a variety of services that cater to the needs of the community. These services include but are not limited to: emergency assistance, energy assistance, housing services, and job training programs. They are dedicated to helping those who are struggling, and their staff is knowledgeable and compassionate.

One of the best things about CAP Riverside is their accessibility. They have a wheelchair accessible entrance and parking lot, making it easy for everyone to access their services. This is just one of the many ways that CAP Riverside is committed to helping their community.

Based on 200 reviews on Google My Business, CAP Riverside has an average rating of 4.5/5. Many people have praised the organization for their kindness, compassion, and dedication to helping those in need. It's clear that CAP Riverside is making a positive impact in the community.

If you or someone you know is in need of social services, CAP Riverside is an excellent resource. Their staff is knowledgeable and compassionate, and they offer a variety of services that cater to the needs of the community. Plus, their accessible location makes it easy for everyone to access their services.

Reviews of Community Action Partnership of Riverside County

David White, Astronomy Man

2/5

Typical local government services: No greeter, just sigh in and sit down. They are attempting to provide too many services for which most staff are not capable to provide. Appointment time for specific tasks are not observed. Too more than 50 minutes to complete a 5 minute task/pick up assigned/reserved items

Neenah Danai

2/5

Went in to get help with a bill since my electricity was shut off. I signed in waiting to be called. I realized everyone who came in after me was being helped. So I got up and looked at the sign in sheet. They marked I had been helped. So I signed my name again. Waited patiently for my name to be called. No luck. So I went to the window and asked for an application. I told the lady I hadn’t been helped yet. She asked if I went outside. I told her I’ve been sitting here waiting and no one called my name. What happened was she went to the clipboard a black lady walked up and she assumed she was me!! Smh I have never felt so bothered in my life.

Inah Green

1/5

Always 1 clerk being rude or nasty when I come here for help with my bills. My check stub was a few days off from what their calendar said,I said the new stub is probably at my house with new mail now. I was told to bring it back before 5 or mail it with the envelope given. I had to mail it,5 days later I was sent a form to fill out about my dead husbands bank account. I sent the form back with his death certificate,3 days later I got a call asking me the same thing the form said. I told her my husband passed,she didn't understand until I said DEAD!! Once she understood she said they couldn't help me cause I didn't qualify.. I excepted that and hung up,meanwhile my gas,lights and water was paid in full with credit for 2 more months by THEM!!! Yes I said they paid all my bills but mean old nasty lady telling me I don't qualify..Go to them anyway,they may help you too...

Tammy

5/5

Very pleasant experience. Very kind, helpful, customer service, I walked right up no line. They were very understanding of my situation. I'm very grateful. Thank you.

Cara Matlock

5/5

They honestly made us feel like we were the only applicants.... I swear I am so impressed! With our electricity shut off, a $3,000 bill and from what we heard; over 300 email applications per day....the 4 to 6 week waiting period was what we were expecting. That was not the case at all. Besides our case worker named Natalie(who was amazing by the way)being so prompt and responsive, it was only a matter of less than 24 hours after we submitted every document they asked for that we were approved and up and running again. We litterally were treated and dealt with as a priority and are just blown away at their whole program.
Thank you to everyone involved in this wonderful organization. My best friend and her 13 year old daughter were in tears and truly thankful for the help we needed.
Thank you Natalie, you are amazing and are so appreciated you have no idea.

paulina kallimanis

5/5

I would like to commend Mr. Andrew Martinez for his assistance with Community Action Partnership. His assistance was very professional and he was helpful in explaining the process. I am very very thankful to have met him as well as being grateful to Community Action Partnership for their help.
Please commend Mr. Martinez for me.
Thank you and blessings, Paulina Kallimanis

Johnny Loza

1/5

I have been here for help many times and I actually love how they treated me back in 2009-2010 but recently they new staff has became very disrespectful” every time I have been here in the last 2 years for assistance which I’m very disappointed I had to ask for help but unfortunately I have ran into financial difficulties “ which makes me feel terrible asking for help and they new staff Bieng so disrespectful has Made matters worse I have complained and filed complaint forms with Alan the manager and Laura Hurtado who by the way they are extremely nice yet they do absolutely nothing about they staff being disrespectful I have been ignored cursed out and Alan it was attacked by they employees and even tho I tried to continue to be professional they continued to disrespect me and humiliate me making me feel bad about asking for help they staff and they employees who come to you’re home to do fixtures keep lying saying they came to my home I was not home when they never knock on door or ring bell as I have ring and home cameras to show they didn’t “ once a man came but did not identify himself to my son he only asked for me by name then left when my son told him I wasn’t home then he came back after I made more appointments and the other times he sat in his car ate his lunch then left note he came by but never knocked or ringed bell and reported me as not home I’m so tired of asking for help because they supervisor Ms Hurtado and manager Alan don’t do anything all they do is apologize and say they will call me yet don’t I’m still in need of help but I don’t think they will help me as they keep telling me how busy they are

Marlana Foots

5/5

I would like to express my deepest gratitude and appreciation for this office and their kindness and generosity towards families who are having a hard time if it wasn't for you guys we would all be in dire straits the lady that served me yesterday was the most loveliest lady I've met in a long time and she was very understanding I'm very patient I'm sending my daughter-in-law down there to see if they could help her too we are really struggling right now thank you so much God bless and may the Lord open the windows of heaven on this business so that it will not have room thank you for taking your time away from your families to come to work to help people like us thank you